What are the responsibilities and job description for the Inside Sales Representative position at Educated Solutions Corp?
Our client, an HVAC/R manufacturer’s representative based in Wisconsin is seeking an Inside Sales Representative. This business provides HVAC sales, commissioning and support to a variety of clients in the Wisconsin Market and this position acts as the sales support – order entry, quoting, research and quote/proposal delivery - in relation to a variety of HVAC/R projects. The role is based in Waukesha, includes normal M-F hours, NO on-call hours, NO travel, and delivers ongoing training and certification programs. The role pays $55K-$65K based on experience strong benefit/bonus program.
The key to this role is proven ability to be organized, show attention to detail and learn the HVAC/R business. The incumbent will:
- Learn about HVAC equipment, Hydronics technology and associated components to assist with customer requests.
- Prepare quotations, including pricing and estimates, as required.
- Read and interpret mechanical plans to ensure accurate order handling.
- Enter and revise orders in supplier-provided software.
- Update internal ERP system – Infor/NetSuite
- Monitor and communicate order statuses to customers and the sales team.
- Generate and review inspection reports.
- Identify sales opportunities and route to appropriate salesperson
- Office duties - answer phones, customer inquiries, basic customer service
QUALIFICATIONS
- 2 years experience in the professional workforce (office/sales role)
- 1 years experience working with customers – communicating daily customer information
- 1 years experience completing research in any capacity
- Strong Microsoft Office skills – Excel and Word
- Strong phone presence
- Excellent verbal and written communications skills
- Excellent attention to detail and organization skills
- Excellent prioritization skills and the ability to “figure things out”
- Strong listening skills
- Ability to multi-task, prioritize, and manage time effectively
Preferred but not required
- Bachelors Degree
- Experience using a CRM – Infor and/or NetSuite
- Experience in the HVAC/R arena and/or Hydronics experience
- Familiarity with reading mechanical plans
Salary : $55,000 - $60,000