Service Technician

General Job Description

Job Summary:

The Service/ Warranty Technician is responsible for completing residential electrical work on homes before and after homeowners move in. Ensuring all electrical is properly functioning in the new home.

Duties/Responsibilities: Warranty Calls

• Ensuring timeliness of calls regarding homeowners’ schedule.
• Able to troubleshoot and repair homeowners’ electrical issues.
• Ensuring all homes we enter are left clean of all debris, material etc. from our warranty calls.
• Ability to handle dissatisfied homeowners and deescalate situations regarding frustration of call etc.
  
  
  

Duties/Responsibilities: Hot Checks

• Able to accurately complete “Hot Checks” prior to final inspection and homeowner closing.
• Must have knowledge in energizing and deenergizing homes.
• Confirming all equipment is properly installed and functional.
• Able to troubleshoot any faulty equipment, circuit, and breakers.
• Must communicate with the service manager and supervisor regarding any issues that arise during “Hot Checks”.
• Ensure the home is left in “move in” condition.
  
  
  

Duties/Responsibilities: Punch Lists

• Must be able to complete Punch List - A punch list is a quality checklist from the builder of the homeowner of any issues identified during the walk through.
• Must be able to troubleshoot and read blueprints/ floor plans.
• Must have National Electric Code (NEC) knowledge.
• Must communicate with the manager regarding any issues that arise.
  
  
  

Required Skills/Abilities

• Electrical trade knowledge for all aspects of residential electrical.
• Ability to read prints and scale to ensure placement of fixtures, receptacles, switches, etc.
• Must have their own standard residential electrical tools.
• Excellent time management skills with a proven ability to meet deadlines.
• Must have specialty tool use knowledge - i.e. Jack Hammer, Generator, Multimeter, Toner.
• Excellent organizational skills and attention to detail.
• Must be able to read paperwork and fill out necessary information.
  
  
  

Education And Experience

• Previous experience in all phases of residential electrical.
• High school diploma or GED preferred.
• Must have electrical safety knowledge. (Lock Out Tag Out)
  
  
  

Physical Requirements

• Prolonged periods of standing, kneeling, bending, crouching, crawling, and climbing ladders.
• Must be physically capable of pulling wires and cables through conduits.
• Must be able to work in hot and confined spaces (attic work).
• Must be able to use hand and power tools for extended periods of time.
• Must be able to lift up to -----50 pounds at times.
• Must have clean driving record.
  
  
  

Safety And You

• Must wear proper work shoes or boots while on the job site.
• Must wear all PPE required while on the job site.
• Must inspect all power tools daily or prior to use.
• Must ask a manager for any PPE needed or in need of replacement (i.e. gloves, glasses, ear plugs)
  
  
  

This position requires work on a “Hot House”. Lock Out Tag Out procedures MUST be followed.

Specific Qualifications

Minimum Years of Experience

2-4

License Required

Yes

Minimum Education

None

Company Overview

IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world. We make homes come to life.

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs
  
  
  

EEO Statement

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify

E-Verify Information

English/Spanish

Right to Work

English

Spanish

MIn

USD $12.00/Hr.