What are the responsibilities and job description for the Manager, Front Desk/Office Staff position at Eden Resort & Suites?
Overview Of Role
The Front Office Manager is responsible for managing and directing the day-to-day operations of the Front Desk and Office Staff. Must work weekends and holidays.
Position Summary
As a member of the Front Office Leadership Team, the Front Desk Manager oversees and leads daily Front Office operations, ensuring smooth shift-to-shift performance and consistent delivery of exceptional guest service. This role serves as the Manager on Duty (MOD) for the Front Office and the resort, acting as a primary point of leadership support for guests and associates.
The Front Desk Manager upholds operational standards, resolves concerns quickly, maintains communication across departments, and contributes to a positive and engaged work environment. This position plays a key role in representing resort management and ensuring that the mission and service culture of the property are executed consistently.
Compensation: $62,000 - $70,000 yearly DOE
The Front Office Manager is responsible for managing and directing the day-to-day operations of the Front Desk and Office Staff. Must work weekends and holidays.
Position Summary
As a member of the Front Office Leadership Team, the Front Desk Manager oversees and leads daily Front Office operations, ensuring smooth shift-to-shift performance and consistent delivery of exceptional guest service. This role serves as the Manager on Duty (MOD) for the Front Office and the resort, acting as a primary point of leadership support for guests and associates.
The Front Desk Manager upholds operational standards, resolves concerns quickly, maintains communication across departments, and contributes to a positive and engaged work environment. This position plays a key role in representing resort management and ensuring that the mission and service culture of the property are executed consistently.
Compensation: $62,000 - $70,000 yearly DOE
Salary : $62,000 - $70,000