Assistant Hotel Manager

Overview

Join our dynamic hospitality team as an Assistant Hotel Manager, where your leadership and expertise will elevate guest experiences and streamline hotel operations. In this vital role, you will oversee daily hotel activities, supervise staff, and ensure exceptional service standards are maintained across all departments. Your proactive approach and passion for hospitality will drive operational excellence, enhance guest satisfaction, and support the overall success of our property. This paid position offers an exciting opportunity to develop your managerial skills within a vibrant and welcoming environment.

Responsibilities

• Oversee the daily operations of the hotel, ensuring all departments function smoothly and efficiently.
• Supervise and manage hospitality teams, including front desk staff, housekeeping, food service, and maintenance personnel.
• Maintain high standards of guest services by ensuring property management systems (PMS) and hospitality reservation systems are utilized effectively.
• Lead revenue management efforts by monitoring financial operations, managing budgets, and implementing strategies to maximize profitability.
• Ensure compliance with hotel guest service standards, human resources policies, and health and safety regulations.
• Handle guest relations issues promptly and professionally to guarantee a positive experience for all visitors.
• Coordinate with other departments to optimize operational workflows, including night audits, front desk procedures, multi-line phone systems, and phone etiquette.

Experience

• Proven supervisory experience within the hospitality industry or hotel management roles.
• Strong background in overseeing hospitality operations budgets and financial management.
• Familiarity with property management systems (PMS), hospitality reservation systems, and hotel management software.
• Multilingual or bilingual skills are highly desirable to serve diverse guest populations effectively.
• Demonstrated leadership in managing hospitality teams, human resources functions, and guest services standards.
• Experience in resort or hotel environments with a focus on guest relations and customer service excellence.
• Knowledge of night audit procedures and managing multi-line phone systems is advantageous.

Embark on a rewarding career path where your leadership transforms guest experiences while advancing your professional growth in the vibrant world of hospitality management!

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid training

Work Location: In person

Salary : $14