What are the responsibilities and job description for the Administrative Asst/Exec. Asst II (US) position at ecolab?
Operations Planning Assistant
Day shift Mon through Friday 7am- 4pm. Remote
Join Ecolab’s sales and service team as an Service Coordinator to be located in the MST time zone as a remote worker. This service dispatch opportunity plays a key role in supporting our sales and service team that provides comprehensive chemical products and solutions to meet the needs of customers across the food service and hospitality industries. It reports to the Service Operations Supervisor/Manager and serves as a coordinator for 300 field associates by organizing service assignments and delegating work via a dispatch queue. This role is an expert in driving operational excellence and optimization of our field team’s ability to deliver best-in-class solutions for our customers.
What’s in it For You:
Access to innovative resources, tools, and technology to assist in supporting a world-class sales and service organization.
Opportunity for a long-term advancing career path in service, sales, or management
Plan and manage your schedule in a flexible, independent work environment.
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
What You Will Do:
Responsible for processing high-volume service requests and assigning service appointments.
Efficiently dispatch service technicians to customer locations, ensuring prioritization of customer service
Develop and maintain schedules to ensure proper staff coverage, adjusting as needed depending on customer needs.
Optimize service technician hours, availability, and accountability.
Work with Area Leadership to ensure Retain, Grow, and Gain initiatives are met.
Continually partner with the field to solve problems and influence operations to drive field effectiveness.
Position Details:
This position has the option to be located:
Work-from-home capacity and must reside in PST, MST or CST time zone.
Must have the ability to work from home 7am - 5pm Mon-Fri
Minimum Qualifications:
High School diploma or equivalent
2-4 year of work experience in sales, customer service, or related fields, including relevant military experience
Immigration sponsorship is not available for this role
Preferred Qualifications:
Associate’s degree or trade school certification
Experience using Microsoft Office Suite with demonstrated proficiency in Microsoft Excel
Excellent organization, leadership, communication, problem-solving, and critical-thinking skills
Experience with Salesforce
Ability to work independently in a fast-paced environment
Dispatch or route service experience
Industry-related experience in food service, laundry, housekeeping, hospitality, and/or pool and spa
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The pay range that the employer in good faith reasonably expects to pay for this position is $20 - $25/hr USD
This posting is for an existing vacancy.
Our optional benefits can include medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $20 - $25