What are the responsibilities and job description for the Desktop Technician I (US) position at ecolab?
Coordinates customer scheduling through outbound calls, partners with other departments to triage calls and schedule changes, and provides frontline telephone technical support through the Corporate Technical Service Call Center.
Answers basic technical questions on equipment installation, product application, and cleaning and sanitation problems.
Performs basic programming and chemical calibrations on automated controllers.
Develops basic knowledge of pool pumps, filters, and circulation systems.
Develops basic technical knowledge of available dispensing equipment and dishmachine parts to make part recommendations and provide part numbers.
Communicates with Technical Service staff on part number or equipment part number and specification changes.
Develops basic knowledge of Ecolab proprietary and commercially available software systems.
Performs other duties as assigned by lead, supervisor, or manager.
Has two-year degree, typically in a related field. Has one or more years of work experience in a mechanical/electrical trade or technical service call center.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The pay range that the employer in good faith reasonably expects to pay for this position is $20 - $25/hr USD
This posting is for an existing vacancy.
Our optional benefits can include medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $20 - $25