What are the responsibilities and job description for the Dispatcher - Part Time position at Ecco Ride?
Want to work for a company that genuinely values its employees? Ecco Ride has an exciting opportunity at our Chester County, TN location.
Are you an organized, experienced, and highly-motivated individual looking for an opportunity for growth within a forward-thinking organization? If so, you are sure to love the innovative, exciting, and fast-paced environment we have created for our team members to enjoy.
If you’re ready for a rewarding career opportunity with growth opportunities, we want to meet with you!
Job Description
- Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
- Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
- Communicates all relevant details of driving assignments to drivers to ensure proper execution.
- Assist drivers with routing directions and directs them to perform special services when required.
- Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
- Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements.
- Maintains high compliance to dispatch standard operating procedures.
- Handles customer concerns and requests for information in an expeditious and professional manner.
- Escalates unresolved issues to management as appropriate.
Educational/Experience Qualifications
- High School Diploma, bachelor’s degree a plus
- Strong results-oriented leadership skills with proven success in management and team-building
- Experience working in the student transportation or ground transportation industry
- Strong commitment to providing excellent customer service and employee relations
- Excellent communication skills, both verbal and written
- Policy administration experience
- Well-developed time-management skills
- Working knowledge of Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.) and transportation-related software
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $12