Director of Health Services

Job Overview

This position is responsible for providing leadership in all aspects of the provision of nursing services while ensuring regulatory compliance and service excellence. This position is ultimately responsible for 24/7 oversight of nursing operations and care across the campus.

Responsibilities

• Oversees Resident Centered Care
• Ensures the development of RN assessments and the implantation of individual resident care plan/service agreements that attain or maintain the highest level of physical, mental, and psychosocial well-being of the resident. Ensures that care planning incorporates Honoring Choices (POLST) and Resident Bill of Rights.
• Ensures appropriate resident/family participation and education in the care planning/service agreement processes. Sees that this is properly documented.
• Ensures Clinical Compliance
• Effectively plans, organizes, directs, and implements comprehensive health care program. This includes, but is not limited to, staff placement consistent with scope of practice, medication administration program, resident safety, and staff development.
• Collaborates with Ebenezer administration to develop nursing policies and procedures that reflect current clinical practice, professional standards, and Ebenezer’s philosophy of care.
• Evaluates and modifies goals, objectives, and organizational structure of the health services department to continually provide health care services consistent with best practices.
• Oversees site(s) compliance with all applicable regulations including, but not limited to, WI Board of Nursing, Wisconsin State Home Care Licensure, HIPAA, OSHA, CLIA, & Medicaid.
• Develops and participates in the implementation of a process that collects and analyzes health services data, identifies trends, institutes actions to resolve problems promptly, and evaluates effectiveness of these actions.
• Manages nursing department budget
• Provides leadership and general oversight of the nursing department. Leads campus-wide clinical operations by promoting strong communication and cross-training, ensuring staff feel informed, supported, and comfortable working throughout the campus.
• Oversees delivery of all services provided by care providers and ensures staff compliance with all pertinent regulations and Ebenezer policies and procedures.
• Establishes on-going training programs for nursing staff consistent with applicable local, state, and federal regulations.
• Monitors employee satisfaction and leads the development of appropriate employee engagement strategies.
• Ensures 24-hour availability of RN on-call.
• Performs essential functions of any health care team member if required.
• Leads and/or Performs Coordination of Resident Care
• Encourages collaboration with community resources to meet full complement of resident identified needs.
• Ensures accurate and timely communication of resident care plan needs with all internal departments such as dietary, billing, etc.
• Ensures collaboration among resident, family, physicians, consultants, community agencies, and institutions to facilitate safe transfer of care as needed.
• Supports a marketing plan aimed at full occupancy
• Strives to create a culture of services excellence through role-modeling, training and coaching nursing staff in the principles and practices of customer service.
• Collaborates with the management team to develop and maintain a system for soliciting customer feedback and following up on concerns and suggestions.

Required Qualifications

• A.A./A.S.
• 3 years relevant experience
• WI Registered Nurse (RN) License
• Basic Life Support (American Heart Assoc or Red Cross)

Preferred Qualifications

• B.S./B.A.

 

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time,tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: http://www.ebenezercares.org/employee-benefits

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Salary : $137,363