Director of Health Services

Job Overview

Director Health Services RN Position Overview:

This Ebenezer nursing leadership role is responsible for overseeing all aspects of nursing services, ensuring exceptional care delivery and full compliance with regulatory standards. The position provides strategic and operational direction for assisted living/memory care nursing staff and maintains 24/7 accountability for nursing operations and resident care for our River Falls, WI Assited Living buidling. Team includes resident assistants/caregivers, life enrichment, culinary, etc, and regional support team.

The Sycamore of River Falls is a growing, full-service senior living community with 84 apartments including 68 blended independent and assisted living and 16 memory care apartments in a secured neighborhood on first floor. The property has four villa patio twin home units with two bedroom and three bedroom options for active, independent seniors. The apartment building consists of a variety of studios, one-bedroom, one-bedroom plus den, and two-bedroom units. The underground parking garage has 50 parking stalls, maintenance rooms, and residents’ storage area.

Full time, salaried nursing leadership position offering generous benefits, including education funds and RN student loan repayment!

Responsibilities

Oversees senior Resident Centered Care:

• Ensures the development of RN assessments and the implementation of individual resident care plan/service agreements that attain or maintain the highest level of physical, mental, and psycho social well-being of the resident. Ensures that care planning incorporates Honoring Choices (POLST) and Resident Bill of Rights.
• Ensures appropriate resident/family participation and education in the care planning/service agreement processes. Sees that this is properly documented
  
  
  

Ensures Clinical Compliance

• Effectively plans, organizes, directs and implements comprehensive health care program. This includes, but is not limited to, staff placement consistent with scope of practice, medication administration program, resident safety, and staff development.
• Collaborates with Ebenezer administration to develop nursing policies and procedures that reflect current clinical practice, professional standards and Ebenezer’s philosophy of care.
• Evaluates and modifies goals, objectives, and organizational structure of the health services department to continually provide health care services consistent with best practices.
• Oversees site compliance with all applicable regulations including, but not limited to, WI Board of Nursing, Wisconsin State Home Care Licensure, HIPAA, OSHA, CLIA, & Medicaid.
• Advises administration in matters related to nursing services and environmental safety enlisting compliance specialists as appropriate.
• Develops and participates in the implementation of a process that collects and analyzes health services data, identifies trends, institutes actions to resolve problems promptly, and evaluates effectiveness of these actions.
  
  
  

Manages Nursing Department Budget

• Participates in budget development and monitors budget compliance.
• Prepares financial/statistic reports as requested
  
  
  

Provides Leadership And General Oversight Of The Nursing Department

• Develops goals with nursing staff and holds them accountable to their job responsibilities.
• Provides on-going support to and encourages professional development of leadership team.
• Establishes and monitors an effective staffing model and ensures efficient use of staffing resources.
• Oversees delivery of all services provided by care providers and ensures staff compliance with all pertinent regulations and Ebenezer policies and procedures.
• Establishes on-going training programs for nursing staff consistent with applicable local, state and federal regulations.
• Monitors employee satisfaction and leads the development of appropriate employee engagement strategies.
• Ensures 24 hour availability of RN on-call.
• Performs essential functions of any health care team member if required.
  
  
  

Leads And/or Performs Coordination Of Resident Care

• Ensures availability of adequate tools to support implementation of resident care plan. This includes supplies such as medications and durable medical equipment.
• Encourages collaboration with community resources to meet full complement of resident identified needs.
• Ensures accurate and timely communication of resident care plan needs with all internal departments such as dietary, billing, etc.
• Ensures collaboration among resident, family, physicians, consultants, community agencies, and institutions to facilitate safe transfer of care as needed.
• Ensures that assessments are consistently completed in a timely manner and that MD orders are updated to validate care plans.
  
  
  

Supports a Marketing Plan Aimed At Full Occupancy

• Strives to create a culture of services excellence through role-modeling, training and coaching nursing staff in the principles and practices of customer service.
• Collaborates with Ebenezer marketing team and assists with marketing and outreach initiatives. This may involve visits to referrals sources, public speaking, and individual resident/family consultations.
• Collaborates with the management team to develop and maintain a system for soliciting customer feedback and following up on concerns and suggestions
  
  
  

Required Qualifications

• Associate of Arts or Vocational/Technical Training
• 3 years relevant experience
• WI Registered Nurse (RN) License
• Basic Life Support (American Heart Association, Red Cross or MTN) Upon Hire
  
  
  

Preferred Qualifications

• Bachelor's Degree or higher
• 3 years or more years experience
  
  
  

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: http://www.ebenezercares.org/employee-benefits

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status