What are the responsibilities and job description for the Computer Technician - Help Desk position at Easton Area School District?
Vacancy Notice
The Easton Area School District wishes to inform you of the following posted vacancy.
The following opportunity is available with the Easton Area School District.
Computer Technician - Help Desk
Full-time
12 Month Position
Districtwide
This full-time position will be filled on or around October 22, 2026. Salary commensurate with the Act 93 Compensation Plan. The selected candidate shall be chosen based on credentials, the ability to demonstrate job functions and the successful completion of a series of interviews along with meeting all local requirements.
SUMMARY: Responsible for providing technical assistance and support related to computer
systems, hardware, or software. Responds to queries, isolates problem, determines and implements
solutions, or escalates to senior technicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide technical assistance and support for incoming Help Desk tickets.
- Resolve printer and printing issues, or escalate repairs to Print Management Vendor.
- Distribute printer cartridges and toner.
- Install new software programs.
- Maintain systems through software updates.
- Provide hardware and software support for interactive projectors and other projection devices.
- Perform basic troubleshooting of copier scanning and faxing.
- Provide assistance in resolving student ipad issues.
- Recognize and escalate more difficult problems to senior technicians.
- Assist other technology team members as needed.
- Performs other tasks and responsibilities as assigned by the Supervisor of Information
QUALIFICATIONS:
- High School Diploma or equivalent.
- Basic skills in desktop operating systems including Mac OS X and Microsoft Windows.
- Ability to perform basic technology maintenance tasks.
- Self-motivated individual able to work with minimum supervision.
- Ability to work as part of a team.
- Valid driver’s license required.
Applications from qualified individuals interested in the above position must submit electronically via the applicant tracking system. A cover letter expressing interest in this position along with a resume should be submitted with the application document. Please use the electronic upload sections available.
Internal candidates need only submit a letter of interest electronically via the applicant tracking system to be considered complete.
The successful candidate will be required to provide the following documents: Act 34 PSP Criminal Record Check, Act 114 FBI Criminal History Check, Act 151 Child Abuse Clearance, and the Act 24/82 PDE 6004 form.
Posted: October 15, 2026
Expires: October 22, 2026
The Easton Area School District does not discriminate on the basis of race, color, national origin/ethnicity, gender, age, disability, sexual orientation or religion and hires only individuals lawfully authorized to work in the United States.
Vacancy Notice #4492