What are the responsibilities and job description for the Inside Sales Representative - Charlotte, NC position at Eastern Metal Supply?
Purpose of position: This position is responsible for interaction with new and existing customers in order to grow accounts. The candidate needs to be highly motivated and must possess a proven record of accomplishment in sales.
Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title:
- Communicate with customers, including but not limited to phone contact, written and faxed correspondence to ensure highest level of customer service and relations.
- Effective written documentation and communication with respect to quotes, sales orders, and other data as required.
- Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
- Establish personal rapport with customers in order to identify current and future customer needs.
- Generate prospective customers through cold calling, close sales generated by cold calling; follow up with sales leads.
- Submit call reports in a timely manner and prepare sales reports by collecting, analyzing and summarizing sales information.
- Other duties may be assigned to meet business needs
Qualifications:
- Four year college degree is preferred
- Prior customer service and sales experience are required
- Some metals industry or aluminum sales experience would be a bonus
- Ability to organize, plan and prioritize duties; Detail oriented
- Strong verbal and written communication skills
- Proficient in Microsoft Word and Excel
- Strong math skills are required
Qualifications
- Previous sales or customer service experience is required
- Experience in the metals industry or aluminum sales is a plus
- Strong organizational skills with the ability to plan, prioritize, and manage multiple tasks; detail-oriented
- Excellent verbal and written communication skills
- Proficiency in Microsoft Word and Excel
- Strong mathematical aptitude
What's in it for you
- Affordable and high-quality Health, Dental and Vision Insurance
- Tax advantaged Flexible Spending Accounts
- Company paid Life Insurance, LTD and AD&D
- Individual STD, Accident and Critical Illness policies
- 401k Plan with company match participants must be at least 18 years of age
- Competitive Wages, 7 Paid Holidays and 14 PTO Personal Time Off days
- Monthly commission
- Educational Tuition Reimbursement
- $1,000 Referral Bonus Program
- Paid volunteer time off
- Career advancement opportunities - we promote from within
We are a Drug Free Workplace and an Equal Opportunity Employer