Case Manager - Naples

Pay rate will be between $18.50 to $20.50 per hour (and based on experience), and includes insurance and time off benefits

Full-Time position working 37.5 hours per week

Work schedule will be Monday through Friday, 7:30 am to 3:00 pm

Easterseals is seeking a dedicated and detail-oriented Case Manager to work collaboratively within the department to ensure consumer needs are met while supporting program objectives, quality assurance standards, and regulatory compliance. This role partners closely with the Center Director and ADT Supervisor/Assistant Director to support consumer training, documentation, intake, and administrative operations. The Case Manager plays a vital role in maintaining accurate records, coordinating with families and community partners, and delivering high-quality, person-centered services that align with our mission.

What we offer

• Live and on-demand professional development
• Medical, dental, and vision coverage
• Paid holidays, vacation, sick, and personal time
• Employee Assistance Program
• Supplemental insurance options
• 403B retirement savings plan
• Easterseals Cares Wellness program
• Genuine work-life balance
• The chance to make a lasting impact in your community

A snapshot of what you’ll be doing

• Maintain complete and compliant consumer files, documentation, service authorizations, and electronic records
• Coordinate intake, scheduling, and implementation of Individual Program Plans (IPPs) in collaboration with families, support coordinators, and community agencies
• Monitor attendance, progress reports, and skill development to support individual goals and program quality
• Ensure compliance with all regulatory, contract, funding, and accreditation requirements
• Collaborate with Center leadership to support consumer training, orientations, quality assurance, and regulatory reviews
• Assist with administrative operations including billing documentation, data entry, tours, and general office support
• Participate in community outreach and marketing efforts as needed
• Maintain required agency, regulatory, CPR, and First Aid trainings

Qualifications

• Associate’s degree (A.A.) or equivalent from a two-year college/technical school; or one year of related experience/training; or equivalent combination of education and experience
• CPR and First Aid Certification (or ability to obtain)
• Completion of required APD mandatory trainings
• 1–3 years of relevant experience in case management, adult day services, or elder services
• Knowledge of community-based resources for older adults and caregivers
• Strong communication, organizational, and problem-solving skills
• Proficiency in Microsoft Office, Adobe Acrobat, and internet-based tools
• An energetic, resourceful and professional individual who will promote a positive, respectful and team-based environment
• Ability to meet our approved driver qualifications in order to drive your personal vehicle, as required, for program-related needs (minimum age of 21 and good driving history)

Easterseals Florida has been rated a Great Place to Work (2020 – 2025) by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for.

Easterseals Florida is a Drug Free Workplace (DFWP).

Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at (407) 629-7881, hr@fl.easterseals.com, 2010 Crosby Way, Winter Park, FL 32792.

Under the directive of Florida House Bill 531, our organization utilizes the Care Provider Background Screening Clearinghouse. More information regarding the background screening requirements for this position can be found on the Florida HealthSource Background Screening website or at this specific link: https://info.flclearinghouse.com.