What are the responsibilities and job description for the Front Desk Receptionist/Patient Care Coordinator position at East Vancouver Eye?
Join Our Friendly Optometry Team!
Full-Time Front Desk/Patient Care Coordinator
Do you love working with people and creating a warm, welcoming experience? Are you someone who thrives in a fast-paced environment, enjoys staying organized, and takes pride in providing exceptional customer service? If so, we’d love to meet you!
We are a well-established, patient-focused optometry practice looking for a full-time Front Desk Team Member who will be the friendly face and positive first impression for our patients. We are proud of our supportive team culture and are looking for someone who shares our commitment to kindness, professionalism, and teamwork.
Our ideal candidate is:
- Warm, friendly, and genuinely enjoys helping people
- Outgoing with excellent communication skills
- Professional and dependable
- An efficient multitasker who stays calm under pressure
- Cheerful, positive, and brings great energy to the workplace
- A true team player who enjoys supporting others
- Organized, detail-oriented, and eager to learn
- Comfortable with computers and learning new systems
- Committed to providing outstanding patient care
What you’ll do:
- Welcome and check in patients with a smile
- Answer phones and schedule appointments
- Assist with patient questions and paperwork
- Coordinate patient flow and support the clinical team
- Balance Daily Reports
- Submit and follow up on Patient Referrals
- Confirm Appointments
- Help create a positive experience for every patient who walks through our doors
Why you’ll love working with us:
We believe that taking care of our team helps us take better care of our patients! We offer:
- IRA contribution matching
- Paid Holidays
- Paid Vacation
- Paid Sick time
- A fully stocked breakroom with snacks and groceries for our team
- Yearly vision exams and 2 pairs of glasses covered
- Employee & family discounts on exams, hardware, and anything we sell!
- Supportive, positive coworkers who enjoy working together
- Work-life balance with half-day Fridays – and sometimes full Fridays off!
- Opportunities to learn, grow, and build a long-term career
If you’re looking for more than just a job – if you want to be part of a team that genuinely enjoys working together and values every employee – we’d love to hear from you!
Please submit your resume and tell us why you’d be a great fit for our team. We look forward to meeting you!
Equal opportunity employer.
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k) 2% match
- Employee discount
- Paid sick time
- Paid time off
Work Location: In person
Salary : $20 - $21