What are the responsibilities and job description for the Front Desk Receptionist position at East Michigan Eye Center?
Overview
We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face at our busy ophthalmology practice. This role involves managing front desk operations, providing exceptional customer service. The ideal candidate will be proactive, organized, and possess excellent communication skills to create a positive first impression for visitors and callers alike. This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment.
Responsibilities
- Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
- Manage appointment scheduling and calendar coordination using various office management tools.
- Maintain accurate records through data entry, filing, proofreading, and document management.
- Support office operations by managing supplies, organizing files, and assisting with clerical tasks such as typing and proofreading.
- Provide customer support by addressing inquiries professionally and offering assistance as needed.
- Utilize computer skills across EMR, ModMed, Microsoft Office Suite, Google Workspace, and other relevant software to streamline daily tasks.
- Ensure proper etiquette is maintained at all times to uphold a professional environment.
Requirements
- Proven office experience with strong clerical skills and familiarity with front desk operations.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.
- Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace, and data entry tools.
- Strong communication skills; bilingual abilities are a plus for serving diverse clients or visitors.
- Previous experience in customer service or administrative roles preferred; dental or medical receptionist experience is advantageous.
- Ability to handle sensitive information discreetly while maintaining professionalism at all times.
- Join our team as a Front Desk Receptionist where your organizational talents and customer service skills will make a meaningful impact every day!
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $15 - $17