What are the responsibilities and job description for the Front Desk Registration Specialist position at East Houston Medical Center?
Front
Desk Registration Specialist
Multiple Shifts Open – East Houston Medical Center, Houston, TX
About
Us
At East Houston Medical Center, we take pride in providing exceptional,
patient-centered care with a commitment to clinical excellence and
compassionate service. We are seeking a dedicated Front Desk Registration
Specialist to join our team and play a key role in creating a seamless,
welcoming experience for our patients and visitors.
Position
Summary
The Front Desk Registration Specialist serves as the first point of contact for
patients entering our facility. This position is responsible for patient
registration, insurance verification, and ensuring accurate and efficient data
entry. The ideal candidate demonstrates professionalism, strong attention to
detail, and the ability to communicate effectively across diverse populations.
Key Responsibilities
- Greet and assist
patients and visitors in a courteous, professional manner.
- Perform complete and
accurate patient registration and insurance verification.
- Obtain necessary
demographic, insurance, and authorization information in compliance with
hospital policies.
- Collaborate with
clinical and billing teams to ensure accurate patient records and timely
reimbursement.
- Maintain
confidentiality and accuracy in all documentation and interactions.
Requirements
Qualifications
- Minimum of 1–2 years
of experience in patient registration, insurance verification, or medical
front office roles.
- Previous experience as
a Medical Assistant (MA), Paramedic, or EMT strongly
preferred.
- Proven ability to
maintain composure and accuracy in a fast-paced healthcare environment.
- Exceptional attention
to detail with strong organizational and communication skills.
- Bilingual in English
and Spanish highly preferred.
- Proficient in
electronic health records (EHR) and medical office software systems.
Benefits
Why Join East Houston Medical Center
- Collaborative,
patient-focused environment emphasizing compassion and professionalism.
- Opportunities for
professional growth within a respected healthcare network.
- Competitive
compensation and comprehensive benefits package.
Enjoy a competitive total rewards package, including
generous Paid Time Off (PTO), comprehensive medical and dental insurance
options, and employer-paid free on-site parking for employees.
East Houston Medical Center is a premier,
state-of-the-art boutique hospital in Houston’s Eastside, delivering
personalized, high-precision care through 24/7 emergency services, advanced
surgical suites, and compassionate inpatient support—all backed by top-tier
physicians and a patient-first philosophy.