What are the responsibilities and job description for the Office Administrator - Eagle position at Eagle Gymnastics | An Emler Gym?
Job Highlights:
Eagle Gymnastics Academy is seeking a friendly, detail-oriented, and highly dependable Office Administrator to join our Welcome Team. This position plays a key role in supporting families, assisting our staff, and ensuring our front office runs smoothly. We are looking for someone who is organized, communicative, and passionate about creating a positive experience for our families and athletes.
Responsibilities:
- Provide exceptional customer service to families in person, by phone, and through email
- Process enrollments, trials, transfers, drops, and payments
- Maintain accurate records in iClassPro and assist with parent portal navigation
- Support daily office tasks including check-in, class management, attendance tracking, and communication
- Assist with scheduling, events, parties, and program coordination
- Maintain a clean, welcoming front office environment
- Support staff, coaches, and leadership with administrative needs
- Help resolve parent questions, concerns, and account issues with professionalism and clarity
- Contribute to a positive, hospitality-driven culture in alignment with Eagle’s core values
- Experience working with children required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Comfortable with technology and learning new systems
- Positive attitude, reliability, and professionalism
- Prior customer service or office experience preferred
- Gymnastics experience highly suggested
- iClassPro experience highly suggested
- A positive and supportive work environment
- Opportunities to grow into leadership and take on more responsibility
- Flexible scheduling
- The chance to make a real impact on families and athletes
What We Look For
- A servant-hearted leader who values hospitality
- Someone who thrives in a collaborative environment
- A problem solver who can remain calm and helpful under pressure
- A teammate committed to Eagle’s culture of excellence, respect, and perpetual growth
Salary : $14 - $23