What are the responsibilities and job description for the Customer Service & Account Resolution Representative position at Eagle Accounts Group, Inc.?
About the Role
Are you looking for a rewarding role where you can truly make a difference? As an Account Resolution Representative, you will be the helpful face of our company! You’ll connect with customers who are behind on their payments, listening with empathy and helping them find realistic, manageable financial solutions that fit their lives.
What We Offer:
- Part-Time Afternoon Schedule: 2:00 p.m. - 6:00 p.m. or 3:00 p.m. - 7:00 p.m.
- Warm & Supportive Culture: Join a fun, friendly team that cheers each other on every day.
- Paid Training & Mentorship: No prior collections experience? No problem! We’ll give you all the tools, guidance, and mentorship you need to shine.
What We’re Looking For:
- Bilingual (Spanish/English) is a huge plus!
- Availability to work part-time afternoon/evening shifts.
- A friendly, positive, and outgoing personality.
- Great communication skills and a passion for helping people solve problems.
- Comfort using computers and basic Google Workspace tools.
- High school diploma or equivalent.
- Ability to work well both independently and as part of a supportive team.
- Background check required.
Ready to join a team that cares?
If you’re ready to help people while growing your career in a positive, flexible environment, we’d love to meet you! Apply today and start making an impact with us.
Pay: $10.00 - $13.00 per hour
Benefits:
- AD&D insurance
- Dental insurance
- Flexible schedule
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Vision insurance
Education:
- High school or equivalent (Required)
Location:
- Indianapolis, IN 46227 (Preferred)
Ability to Commute:
- Indianapolis, IN 46227 (Required)
Work Location: In person
Salary : $10 - $13