What are the responsibilities and job description for the Applications Engineer position at DXP?
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
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The Applications Engineer will design, select, and configure pumps and fluid systems, support applications engineering with equipment sizing, pricing, and quoting, provide technical support to sales, service, and customers, manage project bids, orders, and timelines, coordinate with factory for documentation and equipment start-up, maintain and update quotation logs, and coordinate project orders after the sale.
Responsibilities of the Application Engineer include, but are not limited to:
- Provide customer service, sales, & technical support to sales force & customers
- Promote & encourage "Profit Management" to ensure a profitable future for the company
- Understand & implement policy to achieve both customer & company goals
- Work closely with sales, fabrication & vendors to facilitate the sales effort & meet customer requirements
- Evaluate customer bid requirements, specifications, & other pertinent data
- Prepare proposals using vendor software, sales catalogs & cost estimates according to technical and performance requirements
- Aid in the design & development of equipment & systems, & redesign of existing systems
- Notify inside & outside staff of new products & processes as needed
- Facilitate prompt remedy of customer technical problems and complaints
- Maintain organization of order files, monitor in-house orders & assist sales & fabrication with project related questions
- Stay up to date on latest trends in Rotating Equipment, packaged systems and service for the product lines we represent
- Manage projects through completion
New hires will receive both in-house and factory training related to various types of rotating equipment and mechanical seals, as well as applicable standards such as API, proper system design and equipment application.
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Qualifications of the Application Engineer include, but are not limited to:
- Engineering Degree, Mechanical preferred
- Must have customer service oriented mentality
- Proficient in Microsoft Office
- Excellent interpersonal and effective communication skills
- Good analytical and problem solving skills
- Interest of mechanical equipment
- Well-organized & self-motivated with strong time management skills
- Must be able to work independently to achieve targeted results
Additional Information:
Physical Demand: N/A
Working Conditions: Office and shop environment.
Training/Certifications: N/A
Shift Time/Overtime: N/A
Travel: N/A
Education: B.S. in Mechanical or other engineering.
Location: USA:WY:Casper
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.
Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.