What are the responsibilities and job description for the Office Receptionist position at DUBOIS Automotive, Inc.?
We are seeking a professional and friendly Receptionist to join our team in the Greater Manchester area. The ideal energized and organized candidate will be responsible for providing exceptional customer service and support to our clients and staff.
Duties:
- Greet customers in a courteous and professional manner
- Maintain the reception area to ensure it is clean and organized
- Answer incoming customer inquiries via phone, email, and text
- Assist customers with scheduling appointments, review quotes, and discuss time frame for work to be performed
- Process orders, returns, and exchanges with vendors
- Resolve customer complaints in a professional manner
- Conduct outbound calls for sales and follow-ups
- Perform data entry tasks accurately and efficiently
Skills:
- Strong organizational and multitasking abilities
- Excellent communication skills to interact with customers effectively
- Experience in outbound calling and upselling techniques
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Proficiency with Microsoft Office and basic office equipment
- Excellent computer literacy with the ability to learn new software quickly
- Previous front desk, sales or customer service experience is preferred
Joining our team as a receptionist offers the opportunity to strengthen your communication skills, gain valuable customer service and sales experience. If you are passionate about delivering exceptional service and enjoy working in a fast-paced, dynamic environment, we would love to hear from you.
Salary : $18 - $20