What are the responsibilities and job description for the Customer Service Representative/ Receptionist Dental Office position at Manchester Dental Group?
Who We Are:
At Manchester Dental group we don’t just take care of teeth—we take care of people. Our patients leave with healthy smiles and a great experience, and that’s where you come in!
About the Role:
Do you have a background in customer service or sales? Are you a natural communicator who loves helping people and excellent in Sales? We want you! No dental experience? No problem. We’ll provide all the training you need to thrive in a dental environment. What matters most is your attitude, your willingness to learn, and your ability to create a positive experience for every patient.
What You’ll Do:
- Welcome patients with a friendly, professional attitude.
- Answer calls, schedule appointments, and respond to inquiries.
- Explain Treatment plans to patients and help them with different Fincancing options that the office offers.
- Help patients feel informed, comfortable, and cared for.
- Maintain organized records and assist with day-to-day office operations.
- Work closely with a supportive team to ensure every patient leaves smiling.
Who You Are:
- A strong communicator who enjoys interacting with people.
- Experienced in customer service, sales, or client-facing roles.
- Eager to learn new skills and grow in a new industry.
- Positive, adaptable, and team-oriented.
Why You’ll Love Working Here:
- Full training provided—no dental background required.
- Opportunity to build a long-term career in a growing field.
- Supportive, friendly team environment where your contributions matter.
- Make a real difference in patients’ lives every day.
- Comprehensive benefits package including Medical, Dental, Vision, and 401(k) with company match
Ready to Join Us?
If you’re passionate about people, love providing top-notch service, and are excited to learn something new, we want to hear from you! Send your resume and a short note about your customer service experience to mdgsingh419@gmail.com.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $25