What are the responsibilities and job description for the Associate Manager position at DSW Designer Shoe Warehouse?
Company Description Designer Brands, parent company of DSW Designer Shoe Warehouse, is a leading global designer, producer, and retailer of recognizable footwear brands and accessories, driven by a mission to inspire self-expression. With a diverse portfolio that includes brands such as Crown Vintage, Jessica Simpson, Keds, Lucky Brand, Vince Camuto, and others, the company delivers on-trend footwear for every occasion through a robust omni-channel presence and national wholesale distribution. Designer Brands operates more than 640 DSW Designer Shoe Warehouse and The Shoe Co. stores across North America, supported by a billion-dollar digital commerce business. The company holds strong market positions across women’s, men’s, and kids’ footwear, distributes products internationally, and supports major national retailers with private label offerings. Designer Brands is committed to advancing diversity, equity, and inclusion, and supports global communities and environmental health, including donating millions of pairs of shoes to Soles4Souls, while cautioning applicants to apply only through official channels ending in dswinc.com, designerbrands.com, or camutogroup.com and via www.designerbrands.com/careers.
Role Description The Associate Manager role at DSW Designer Shoe Warehouse is a full-time, on-site position based in Maplewood, MN. In this role, the Associate Manager supports store leadership in driving sales, delivering excellent customer service, and maintaining visual and operational standards. Day-to-day responsibilities include coaching and guiding store associates, monitoring floor coverage, assisting with merchandise presentation and replenishment, and helping to execute promotional and marketing initiatives. The Associate Manager also supports opening and closing procedures, ensures adherence to company policies, and helps maintain a safe, inclusive, and engaging store environment. This role collaborates closely with management and team members to meet performance goals and provide an exceptional in-store experience for every customer.
Qualifications
- Retail leadership skills, including team supervision, coaching, and performance support.
- Customer service and sales skills focused on building relationships and meeting store targets.
- Operational skills in cash handling, inventory support, and adherence to store policies and procedures.
- Organizational and problem-solving skills to manage priorities, resolve issues, and support daily store functions.
- Strong communication and interpersonal skills to collaborate with diverse team members and customers.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
- Previous retail or supervisory experience in footwear, fashion, or a related environment is preferred.
- High school diploma or equivalent required; additional education in business, retail management, or a related field is an advantage.