What are the responsibilities and job description for the Operations Manager position at DSJ Global?
Job Title: Automotive Service Operations Manager
Location: Miami, FL
Compensation: $100,000 - $120,000 annually performance bonus benefits
We're looking for a dynamic leader to take charge of our service operations. You'll manage a high-volume department, drive efficiency, and deliver an exceptional customer experience.
- Lead Service Excellence: Oversee daily operations, scheduling, and workflow for maximum productivity.
- Boost Performance: Implement strategies to hit KPIs and grow revenue.
- Develop Talent: Mentor advisors and technicians to build a winning team.
- Ensure Compliance: Maintain safety standards and OEM guidelines.
- Enhance Customer Satisfaction: Deliver top-tier service that keeps customers coming back.
- 5 years in automotive service or fixed operations management.
- Strong leadership and P&L management experience.
- Knowledge of dealership systems (CDK, Reynolds & Reynolds preferred).
- Excellent communication and problem-solving skills.
- Competitive salary ($100K-$120K) bonus potential.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Career growth opportunities in Florida's largest automotive market.
Salary : $100,000 - $120,000