What are the responsibilities and job description for the Sales Associate / Customer Service Representative position at Drybar Shops?
Overview
JOIN THE HOTTEST BLOWOUT TEAM IN PALO ALTO! ✨300 blowouts a week. Endless energy. Unlimited opportunity.
$18 PER HOUR (PLUS BONUSES — THERE’S NO CEILING!)
Looking for more than just a front desk job? Come be part of one of the busiest, most exciting Drybar locations where every shift is fast-paced, fun, and full of opportunity! Whether you’re experienced in customer service or looking to grow in the beauty industry, this is the place to build confidence, make great money, and thrive with a team that truly supports each other.
As the face of the shop, our Front Desk Sales Associates play a huge role in creating the fun, welcoming, high-energy experience our clients know and love. If you love people, thrive in a fast-paced environment, and enjoy being part of a team that celebrates wins together — we want to meet you!
WHY YOU’LL LOVE IT HERE:
✨ High-volume location = busy shifts, strong tips, and more earning potential✨ Fun, supportive, team-first culture✨ Daily interaction with amazing clients and beauty lovers✨ Incentives, contests, bonuses, and team celebrations
WHAT YOU’LL EARN:
💰 Competitive hourly pay starting at $18 per hour💰 Bonuses for membership and retail sales💰 Top performers can earn $30 /hour depending on performance💰 No cap on earning potential — the more you hustle, the more you earn!
PERKS & BENEFITS:
✔ Paid Training✔ Dental & Vision Benefits Eligibility✔ Employee discounts on products and services✔ Sick Time Accrual✔ Ongoing development and growth opportunities✔ Fun, upbeat work environment with an amazing team culture
WHAT YOU’LL DO:
✨ Welcome clients and create an elevated guest experience from the moment they walk in✨ Manage appointments, phone calls, and salon flow like a pro✨ Recommend memberships, products, and services to clients✨ Keep the front desk, lobby, and retail area clean, organized, and guest-ready
WHAT WE’RE LOOKING FOR:
✔ Positive attitude and team-player mentality✔ Passion for customer service and connecting with people✔ Ability to multitask and stay organized in a fast-paced environment✔ Professionalism under pressure and strong communication skills✔ Ability to stand/walk for 6–8 hour shifts✔ Thursday–Sunday availability required
If you’re energetic, motivated, love the beauty industry, and want to work somewhere exciting where you can truly grow — we’d love to meet you! ✨
Legal Disclaimer
©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.Salary : $18 - $30