General Assembly Associate - Adomi

Dragonfly Group

General Assembly Associate
San Mateo, CA

About Dragonfly Group - www.dragonfly-grp.com

The heart of a startup and the stability of an established company... Dragonfly Group is a hybrid real estate solutions company, focused on creating a new and exceptional living experience. We have an integrated system of properties, technologies and services designed to improve the real estate market and re-inventing the home.

Dragonfly Group was founded in 2009 by technology entrepreneurs to bring an inventive spirit to real estate development. Our properties benefit from our modular building system (VERT), autonomous home technologies (ADOMI) and high-performance building approach. Dragonfly Group builds community through modern urban design accessible to all.

Dragonfly Group is a family of companies made up of individuals who take pride and ownership in everything they do. We value exceptionalism, integrity and innovation as we work to redefine living experiences for all.

About Adomi, Inc.

The Smart Home market is growing rapidly – the US market is projected at $32B in 2021 and ~10M smart homes are being built annually in the US. To capitalize on this huge market opportunity, Adomi is creating a fully-integrated smart home with a single-hub and incorporates machine-learning behavior prediction and adaption. Using sophisticated hardware and sensors, low-voltage infrastructure, the process is streamlined and highly cost-effective, creating a fully autonomous home.  

Job Description

As a General Assembly Associate, you will install and manage other installers and customer support personnel. This includes all the low voltage systems in a house, including network, Wi-Fi, sensors, cameras, intercom, security systems and lighting. Systems are both self-developed and 3rd party equipment. 

Managing the work for clarity through various online systems, communicating with the R&D for statuses and feature requests, and synchronizing the work with the PMO office. 

Customer support requires high availability, excellent communications skills. This is done through proactive monitoring of online systems and getting requests from existing clients and installations. 

Responsibilities and Duties

This position requires strong leadership, excellent client management skills, and experience in leading low voltage projects with cross-functional technical and operational teams. Successful candidates must be action-oriented, with the ability to communicate with both technical and non-technical audiences. 

• Manage all installation activities in Adomi projects – from design phase with the architects, to breathing BOMs, purchasing, and the actual installation on site
• Manage a team of low voltage installers and customer support personnel
• Coordinate internal resources and external partners
• Work closely with the R&D and provide feedbacks and requested functionality
• Troubleshoot issues that customers report and resolve
• Monitor the system health and the customers’ connectivity
• Proactively make sure the production environments is always up and running, with the assistance of alerts from automated systems
• Work closely with the PMO to plan the work for the next projects
• Train required personnel to build a team

Qualifications

• Academic degree(s) electricity, computer science, electronics, or equivalent preferred
• At least 3 years of experience in installing low voltage based systems.
• Hands on expertise for installation and troubleshooting of low voltage systems
• Technical “hands on” approach to both computational systems and electronics.
• Can-do attitude, self-motivated, proactive with demonstrated strong sense of ownership and delivery
• Detailed, mission oriented, yet see the big picture of the project and take decisions accordingly
• Strong collaboration skills and ability to interface and collaborate with multiple teams, from different backgrounds and functions.
• Excellent oral/written communication and interpersonal skills.
• Knowledge and experience with installing and configuring Linux OS based solutions.