Dental Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our family dental practice. In this essential role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach will help ensure smooth daily operations, accurate appointment scheduling, and efficient handling of patient records. If you thrive in a fast-paced environment and have a passion for delivering top-tier patient care, this opportunity is perfect for you!

Hours are: Monday 11am-5pm, Tuesday 1pm-7:30/8pm, Wednesday 10-5pm and Thursday 9am-4pm, Friday 8:30am-1:30pm

Responsibilities

• Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk through the door.
• Manage appointment scheduling using dental practice management software Dentrix, ensuring optimal patient flow.
• Verify insurance coverage and benefits, including insurance verification for procedures and treatment plans.
• Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries and routing calls appropriately.
• Assist with medical and dental intake procedures, including collecting patient information and updating medical history forms.
• Support billing processes by processing payments, submitting claims, and performing medical collection activities when necessary.
• Manage filing of dental records, medical records, and other administrative documents efficiently.
• Coordinate with clinical staff to facilitate smooth clinic operations and ensure all patient needs are met promptly.

Qualifications

• Proven experience as a Dental Receptionist.
• Strong knowledge of dental terminology and insurances.
• Familiarity with dental practice management software such as Dentrix and Dexis.
• Exceptional customer service skills with the ability to handle multiple phone lines using multi-line phone systems efficiently.
• Knowledge of HIPAA regulations to ensure patient confidentiality and data security at all times.
• Strong organizational skills with attention to detail in documentation review and office management tasks.
• Ability to work well under pressure in a fast-paced environment while maintaining professionalism and positive attitude. Join our team to make a meaningful difference in patients’ lives through outstanding service! We value energetic professionals who are committed to excellence in healthcare administration and eager to grow within our supportive environment. All positions are paid roles dedicated to fostering your career development in the thriving field of dental healthcare administration!

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $18 - $20