What are the responsibilities and job description for the Front Desk Receptionist position at Dr. Robinson's D.D.S.?
Responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and insurance information.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Submit patient claims, appeals, and pre-determinations to insurance companies
- Verifying methods of payment and collecting payments as needed.
- Prepare and send patient bills
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
- Sort and organize incoming and outgoing mail
- Ensure reception area is maintained and professional in appearance
Skills:
- Working knowledge of general administrative practices. (required)
- Good telephone etiquette. (required)
- Exceptional organizational skills. (required)
- Excellent customer service skills. (required)
- Proven experience working in a dental office. (preferred)
- Sound knowledge of dental terminology. (preferred)
- Proficient in Eaglesoft software. (preferred)
- Dental assisting experience (preferred)
Education:
- High school diploma or GED.
Job Type: Part-time
Pay: From $17.00 per hour
Work Location: In person
Salary : $17