What are the responsibilities and job description for the Sales Support Specialist position at DPN Collection?
Company Description
DPN Collection is a dynamic and customer-focused organization committed to delivering exceptional service and innovative solutions to meet the diverse needs of our clients. Rooted in a culture of excellence and collaboration, we pride ourselves on our ability to build strong relationships and create value for our customers. With a growing presence in Texarkana, AR, we offer exciting opportunities for professionals looking to make an impact while advancing their careers in a supportive and fast-paced environment.
Role Description
This is a full-time on-site role located in Texarkana, AR, for a Sales Support Specialist. The Sales Support Specialist will assist the sales team by managing sales operations, providing excellent customer service, and ensuring customer satisfaction. Key responsibilities include supporting sales processes, resolving customer inquiries, maintaining accurate sales records, and collaborating with cross-functional teams to facilitate smooth business operations.
Qualifications
- Strong Customer Service and Customer Satisfaction skills to build lasting relationships and address client needs effectively
- Proficiency in Sales Operations and the ability to manage and support sales processes efficiently
- Excellent Communication and Analytical Skills to ensure clear, professional interactions and problem-solving capabilities
- Detail-oriented with excellent organizational skills and the ability to multitask effectively
- Experience with CRM software and sales tools is a plus
- Associate's or bachelor's degree in business, communications, or a related field is preferred