What are the responsibilities and job description for the Field Operations Manager position at DP Electric Inc.?
Description
Overview
The Field Operations Manager is responsible for leading and optimizing all aspects of field operations within the Division. This pivotal role manages the distinct teams of the division (Large Contracts, Commercial, Industrial, Service), operations scheduling, and Superintendent team, ensuring the seamless coordination and efficiency across the teams. They collaborate closely with the Operations team, Safety Team, QA/QC Team, Recruiting Team, and other key stakeholders to ensure safe efficient execution of projects, quality assurance, and project performance. This role also works closely with field personnel to provide mentorship and support their career growth.
Essential Functions
Knowledge, Skills, And Abilities
Overview
The Field Operations Manager is responsible for leading and optimizing all aspects of field operations within the Division. This pivotal role manages the distinct teams of the division (Large Contracts, Commercial, Industrial, Service), operations scheduling, and Superintendent team, ensuring the seamless coordination and efficiency across the teams. They collaborate closely with the Operations team, Safety Team, QA/QC Team, Recruiting Team, and other key stakeholders to ensure safe efficient execution of projects, quality assurance, and project performance. This role also works closely with field personnel to provide mentorship and support their career growth.
Essential Functions
- Provide leadership and direction to the field operations, scheduling, and superintendent teams, aligning their efforts with company objectives and core values.
- Manage field leadership hiring and oversee all field terminations, working closely with the Director on hiring decisions.
- Supervise the manpower scheduling team and manage day-to-day job assignments.
- Work with Director of Field Operations on companywide initiatives, implementation, standardization and policies
- Oversee manpower forecasting for all open projects and collaborate closely with the Director on overall forecasting.
- Collaborate with project budget development, tracking and oversite.
- Create and maintain project specific man loaded scheduled to inform manpower forecasting, hiring decisions and project profit margins.
- Communicate regularly with the recruiting team regarding field-related hiring needs.
- Regularly review project cost reports to identify issues and work with field teams to correct cost and schedule inefficiencies.
- Work closely with the logistics team’s scheduling and forecasting, ensuring that tools, materials, and equipment processes are consistently followed across projects.
- Counsel and address all field-related HR issues, working closely with HR and Operations for resolution.
- Oversee all field leadership project assignments.
- Conduct career pathing discussions, manage advancements, and approve wage increases for the field team.
- Perform quarterly check-ins and annual performance reviews with direct reports.
- Work closely with the Director of Field Leadership Development to ensure that field employees are progressing and are exposed to the job duties outlined in the SOP for leadership development training.
- Collaborate with field-related departments on policies and procedures. Assist with the implementation, training, and enforcement of field-related policies and procedures.
- Collaborate with estimating, project management, superintendents and foreman to successfully pre-plan projects.
- Monitor and teach field leaders on project tracking tools including, but not limited to progress drawings sets, feeder / conduit schedules and outstanding work items.
- Work closely with the Prefabrication Manager on policies and procedures, promoting prefabrication among field leadership.
- Collaborate with the QA/QC team on policies and procedures, enforcing and upholding these policies with field leaders.
- Support the organization by bridging communication and collaboration between office and field operations.
- Oversee and optimize field operations processes to enhance efficiency, productivity, and overall project performance.
- Collaborate with project management teams and all levels of field leadership to ensure that project execution and success remain the primary focus.
- Develop and implement best practices for project execution.
- Collaborate with the Director to set goals and objectives for the field operations department, monitoring progress and performance against key metrics.
- Foster effective communication and collaboration between field teams to ensure a clear understanding of project objectives and requirements.
- Drive continuous improvement initiatives within field operations, identifying opportunities for process optimization and innovation.
- Establish and maintain strong relationships with clients, subcontractors, and other stakeholders to ensure exceptional customer satisfaction.
- Stay current with industry trends, regulations, and advancements, implementing best practices and innovative solutions where appropriate.
- Champion a culture of safety excellence, promoting a zero-incident mindset and ensuring adherence to safety regulations and standards.
- Champion a culture of quality excellence, promoting a no-rework, do-it-right-the-first-time mindset and ensuring adherence to quality regulations and standards.
- Bachelor’s degree in construction management, engineering, or a related field.
- Ten (10) or more years of progressive experience in electrical construction operations.
- At least five (5) years in a leadership or executive-level field operations role.
- Master’s degree in construction management, engineering, or related field.
- Experience managing large-scale construction projects and field teams.
- Demonstrated success implementing operational efficiencies and innovations.
Knowledge, Skills, And Abilities
- Knowledge of electrical construction building processes, safety compliance, and manpower scheduling.
- Skill in leading multidisciplinary teams and mentoring field personnel.
- Skill in project budgeting, manpower tracking, and performance metrics.
- Ability to implement best practices and drive continuous improvement.
- Ability to communicate effectively with executives, superintendents, and tradespeople.
- Ability to make data-informed decisions in high-pressure environments.
- Strategic thinker with the ability to align operations with company goals.
- Medium work environment. Indoor and outdoor work with exposure to uncomfortable and hazardous physical, ergonomic, and/or emotional environment. Work requires lifting up to 50 pounds and wearing protective equipment; exposure to environmental conditions, weather, climbing, crawling, lying, and working under pressure.