What are the responsibilities and job description for the Front Desk Agent position at DoubleTree by Hilton?
Overview
We are seeking a dynamic and friendly Front Desk Agent to be a welcoming face for our 3pm-11pm shift. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth administrative processes. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting and welcoming environment.
Duties
- Greet visitors, clients, and staff with enthusiasm and professionalism, creating a warm and inviting atmosphere
- Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette
- Handle all front desk responsibilities including answering inquiries, and providing information
Skills
- Organizational skills with the ability to multitask effectively in a fast-paced environment
- Customer service skills coupled with professional phone etiquette
- Attention to detail
- Time management skills to prioritize tasks effectively throughout the workday
- Join us as a Front Desk Agent where your energy fuels positive interactions! Be part of a team that values professionalism, efficiency, and exceptional customer support—making every day rewarding for both you and those we serve.
Pay: From $12.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $12