What are the responsibilities and job description for the Hotel Sales Manager – Catering & Room Sales Job Description position at DoubleTree by Hilton Roseville MN?
Description
The Hotel Sales Manager is a dual-focus sales and events professional responsible for driving revenue across both catering and guest room bookings. This position manages the full sales cycle from prospecting and proposal development through contract execution, event delivery, and post-event follow-up — serving as a primary point of contact for group and event clients.
The ideal candidate combines a strong catering operations background with a consultative room sales approach, and thrives in a fast-paced, relationship-driven environment.
Reports To:
Director of Sales & Marketing / General Manager
Requirements
Essential Functions / Duties and Responsibilities- Solicit, develop, and close group room blocks for meetings, conferences, and events- Manage assigned accounts through proactive outreach, relationship development, and site visits- Negotiate room rates, contracts, and attrition clauses aligned with hotel revenue strategies- Conduct hotel tours, presentations, and client meetings to promote hotel services and amenities- Track and report booking pace, pickup, and room revenue performance against goals- Sell and manage food and beverage components for group events and catering functions- Develop detailed Banquet Event Orders (BEOs) and customized catering proposals- Upsell catering packages, AV services, and ancillary offerings to maximize revenue- Coordinate with Banquet and Culinary teams to ensure seamless event execution- Respond to RFPs within defined timelines using customized and competitive proposals- Maintain accurate account records, contracts, proposals, and CRM documentation- Collaborate with leadership on account planning and quarterly business reviews- Attend trade shows, networking functions, and industry events- Participate in sales meetings, pre-convention meetings, and training sessions- Perform additional duties and special projects as assignedRequired Qualifications: Required Education and Experience- 3–5 years of hotel sales experience with focus on group catering and/or room sales- Strong sales, negotiation, and relationship-building skills- Experience with hotel sales systems including PEP and Salesforce- Excellent written and verbal communication skills- Strong proposal writing and contract negotiation abilities- Ability to manage multiple accounts and events simultaneously- Professional presentation and customer service skillsPreferred Qualifications: Preferred Education and Experience- Experience with Delphi Hotel Sales system- Experience within branded hotel environments- Knowledge of local and regional meetings and events marketsWork EnvironmentThis role operates in a professional hotel and office environment with frequent interaction with clients, guests, vendors, and hotel leadership. Schedule may include evenings and weekends based on events and business needs.Physical DemandsThis role requires extended periods of sitting, standing, presenting, and walking the property during site tours and events. Ability to lift up to 25 pounds may be required.ADA StatementIf you need an accommodation during the application or interview process or to perform the essential functions of the job, we encourage you to let us know so we can explore appropriate support.Position Type / Expected Hours of WorkThis is a full-time position.Schedule varies based on client meetings, networking events, and operational needs.Classification: ExemptTravelLocal travel for outside sales calls, client entertainment, and industry events may be required. Benefits OfferedMedical InsuranceDental / Vision InsuranceLife InsuranceHealth Savings Account401(k) with Company MatchReferral ProgramEmployee Discounts at Brand PropertiesTuition ReimbursementFree Employee MealsFree ParkingEEOC StatementWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected characteristics as defined by applicable laws.
Salary : $70,000 - $75,000
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Description Working in the hotel industry is an amazing, fun, and hospitable experience. Do you love working with amazing people & customers? Join our team...more
Description Working in the hotel industry is an amazing, fun, and hospitable experience. Do you love working with amazing people & customers? Join our team...more
Description Working in the hotel industry is an amazing, fun, and hospitable experience. Do you love working with amazing people & customers? Join our team...more
Description Working in the hotel industry is an exciting, fun, hospitable experience. Do you love working with amazing people & customers? Join our team at...more
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