Elkhorn Assistant Manager

Department: Retail Job Status: Full Time
FLSA Status: Exempt Reports To: Store Manager
Grade/Level: 4 Amount of Travel Required: 5-20% travel within 75
mi.
Job Type: Positions Supervised: Retail Store employees
Work Schedule:
Rotating shift schedules Full time, works opposite store
manager's shift
POSITION SUMMARY
The Assistant Store Manager is primarily responsable for the proper and efficient operation of their assigned store and
shift. In the absence of the Store Manager, the Assistant Store Manager assumes the Store Manager responsibilities,
within policy and guidelines.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)

• Monitor department policies, goals, objectives, and procedures to achieve maximum gross profit in line with

Company standards and methods of operation.

• Assist with staffing requirements and recruit, recommend and train new employees. Objectively eveluate

performance and recommends qualified employees for promotion. Uses proactive management techniques to
reduce employee turnover.

• Orders any stock, materials and supplies as needed.
• Performs sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory. Must

be able to perform all cashier shift duties when required.

• Responsible for the operations and supervision of their store in the absence of the Store Manager to ensure proper

implementation of Company policies and procedures, including: courteous and effective customer service.

• Carry out Company directed product marketing strategies including advertising campaigns and sales promotions.

Displays advertising material and window banners on a timely basis. Alerts store manager of competitor's price
changes as required.

• Timely and accurate store reporting, bank deposits, payroll and personnel reports
• The security and accountability of all company assets, including cash, merchandise, gasoline, money orders,

equipment and property

• Perform specific tasks and will assume store management on specific shifts as assigned by the Regional

Supervisor.

• Immediately report to Store Manager or supervisor any descrepancy in Store operations or violation of company

policy.

• Monitor and maintain proper store and pump-island cleanliness, appearance and maintenance per company

guidelines. Uses the "E-Spot" reporting system to immediately request requird maintenance.

• Monitor activities directly related to selling products or providing services. Strives to improve sales through

suggestive selling and customer service. Trains staff in selling techniques.

• Adheres to and enforces all applicable federal, state and local laws and regulations while on Company premises.
• Follow all company and personnel scheduling and coordinate shift schedules with store manager to compensate for

unscheduled absences.

• Ensure the Store Manager is aware of all sales, cash and operating discrepancies, keeping inventory shrink and

cash shortages within assigned tolerances and requesting equipment maintenance as required to maintain top
customer service.

• Condusts himself/herself in a professional manner demonstrating strong leadership and communication ability.

Speaks highly of the company in the presence of other employees or customers while holding sensitive store
operations information in strict confidence.
POSITION QUALIFICATIONS
Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Adaptability - Ability to adapt to change in the workplace.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making

decisions.

• Loyal - The trait of feeling a duty to the employer.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Reliability - The trait of being dependable and trustworthy.
• Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own

drive or initiative.

• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required
Experience: 1 plus years of experience
Computer Skills: Basic keyboarding and computer skills desired but not necessary
Certifications &
Licenses:
Food handling
PHYSICAL DEMANDS
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)
Physical Demands Lift/Carry
Stand F
Walk F
Sit O
Manually Manipulate O
Reach Outward O
Reach Above Shoulder O
Climb N
Crawl N
Squat or Kneel N
Bend F
10 lbs or less F
11-20 lbs F
21-50 lbs O
51-100 lbs N
Over 100 lbs N
Push/Pull
12 lbs or less F
13-25 lbs F