Front Desk Associate

Location: Fairfax, VA

Job Type: Full-Time

Schedule: Monday – Friday 830am -5pm

About Us

We are a patient-centered podiatric foot and ankle surgical practice dedicated to providing compassionate and comprehensive foot and ankle care. Our team is committed to creating a welcoming and efficient environment for every patient.

Position Summary

We are seeking a friendly, organized, and detail-oriented individual to join our front desk team. The Front Desk Registration role is essential in ensuring smooth patient check-in/check-out, accurate data entry, and excellent customer service. We offer competitive salary and benefits {Health insurance, 401K}

·      Greet patients warmly and professionally

·      Register new and returning patients

·      Verify insurance and collect co-pays

·      Schedule appointments and manage calendars

·      Answer phone calls and respond to inquiries

·      Maintain patient confidentiality and HIPAA compliance

·      Assist with administrative tasks as needed

·      Other duties as assigned

·      High school diploma or equivalent (required)

·      Prior medical office or front desk experience (preferred)

·      Familiarity with EMR systems {Athena a plus)

·      Excellent communication and interpersonal skills

·      Ability to multitask and stay organized in a fast-paced environment

·  Bilingual (English/Spanish) a plus