Sales and Social Media Coordinator

Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our sales effort. This is a role for someone with a proven ability to create and manage multiple lead generation efforts and close a sale – memberships.

IF YOU ARE SEEING YOURSELF IN THESE WORDS, WE’D LOVE TO TALK TO YOU ABOUT OUR PRM ROLE.

ABOUT US:
We’re Dogtopia and we are a unique breed! We love and care for our Pet Parents’ pups like they are our own. A big part of our success is that we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence. We provide you with the industry best training, and we equip you with the skills to make every day the Most Exciting Day Ever for every dog in our care. This is why Dogtopia is the industry leader and wins customer driven awards and recognition year after year!

We are also proud to be deeply invested in giving back to our communities through our Dogtopia Foundation’s Fetch It Forward initiatives with a mission that Enables Dogs to Positively Change Our World.

Qualifications

• Grit: sets challenging goals and attacks them with a competitive spirit despite any obstacle or setback
• Demonstrated success in a sales, marketing or customer service role
• Ability to multi-task effectively in a fast-paced environment
• Positive attitude and strong desire for upward mobility
• Excellent problem-solving skills
• Strong communication and organization skills
• Demonstrated ability to build a social media following
• Extensive training on dog health and behavioral science

Benefits

• Opportunity to learn and be a key part of starting and growing a business
• Yes, you can and are encouraged to bring your dog to work every day as this role offers unlimited free daycare and overnight (must pass our standard temperament test)
• Unlimited puppy kisses
• Salary: $15.00-$17.00 per hour
• Employee discount
• Paid training
• Ways to earn commission 

Responsibilities

• This person will assist in growing overall sales and delivering exceptional customer satisfaction
• In order to excel, this teammate will need to thrive on these daily responsibilities in coordination with the General Manager:
• Manage social media content that showcases the benefits of Dogtopia
• Develop and execute an events schedule (e.g., photo shoots and treat days)
• Schedule and conduct tours with prospective pet parents at our wellness centers
• Build deep relationships and understanding the needs of prospective pet parents
• Educate pet parents on the benefits of routine socialization, exercise and education to enroll them in weekly daycare plans
• Monitoring active marketing programs and developing ways to improve those campaigns
• Collaborate with team to create an exceptional experience at every customer interaction
• Achieve set sales targets for the location
• Manage the pet parent Meet & Greet experience from beginning to end
• Influence: builds strong relationships with new people, identifies the needs of others, and uses outstanding communication skills to inspire and educate others to take action
• Strategy: assesses customer opportunities with an organized approach, anticipates obstacles, and uses creative thinking to improve the customer experience
• Passion for our noble cause, including the delivery of exceptional service to both our 4-legged and 2-legged clients
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The Rules by which we, as DOGTOPIANS live by:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like it’s the Most Exciting Day Ever!

Job Type: Full-time

Schedule: Monday to Friday & Weekends

Experience: Sales: 1 year (Preferred)

Dogtopia of Roanoke provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.