What are the responsibilities and job description for the Customer Service Representative position at Doghaus?
Front of House Service Team (Cashiers, Food Runners, Expediters)
Join #TheAbsoluteWurst Team! Dog Haus is seeking hard working, energetic, and reliable individuals to join our Service Team.
Prior food service experience is a plus, we highly value dependability, a friendly upbeat and fun personality, with the ability to multi-task with our team members.
Position Overview:
As part of our Service Team, you’ll be the face of Dog Haus—delivering a great guest experience while keeping operations running smoothly. Whether you’re taking orders, running food, or maintaining the dining room, you play a key role in every shift.
What You’ll Do:
- Cashier: Greet guests, take orders, and process transactions accurately
- Food Runner: Deliver food quickly and ensure order accuracy and quality
- Expediter: Manage order flow and package to-go/delivery orders efficiently
- Provide friendly, attentive service to all guests
- Maintain cleanliness and sanitation standards
- Communicate clearly with teammates and managers
- Understand the menu and assist guests with questions
What We’re Looking For:
- Friendly, outgoing individuals with a passion for hospitality
- Ability to multitask in a fast-paced environment
- Strong communication skills and a positive attitude
- Flexibility to work evenings, weekends, and holidays as needed
Requirements:
- Must be at least 18 years old
- Written and verbal communication skills
- Able to obtain a Food Handles Certification
- This is a physical role: pushing, pulling, bending twisting and kneeling are needed
- Prior experience in food service or hospitality is a plus but not required
About Dog Haus:
Dog Haus is a craft casual Biergarten known for its gourmet hot dogs, sausages, burgers, bad-ass burritos and the legendary Bad Mutha Clucka sandwich! Founded in Pasadena, California, in 2010, Dog Haus has grown to over 55 locations across the U.S. and continues to expand. We pride ourselves on delivering exceptional guest service and partnering with local breweries to offer a superb beer selection that locals can be proud of.
Salary : $17 - $19