Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist

Location: Simpsonville, SC

Reports to: AR & Credit Manager

Employment Type: Full-time

Seniority Level: Associate

Job Summary: The Accounts Receivable Specialist ensures money owed by customers is collected accurately and efficiently. This role involves managing customer accounts, collecting payments, reviewing and releasing orders, and resolving billing issues. You will collaborate with various departments and keep meticulous records to ensure the company’s financial success

.
Key Responsibilitie

s:Account Management and Credit Analys

• isMaintaining customer account information and analyzing customer purchase history for potential credit risk
• s.Reviewing company credit reports and managing credit levels for assigned customer
• s.Collecting on customer open items (invoices, short payments, returns, etc.

).Collections and Customer Communicati

• onThis area is crucial for ensuring the company receives outstanding payments promptl
• y.The specialist monitors accounts receivable aging reports, develops collection strategies, and communicates with customers regarding overdue invoice
• s.They also research and resolve customer inquiries and billing discrepancies to maintain positive customer relationship

s.Collaboration and Reporti

• ngThe Accounts Receivable Specialist collaborates with various departments to ensure smooth financial operation
• s.This includes working with the sales team for accurate order processing and invoice generation and collaborating with customer service to address customer concerns related to billing and payment
• s.They also generate reports on accounts receivable activity to provide management with insights into customer payment trends and collection effort

s.
Required Qualificatio

• ns:Associate’s degree in accounting or a related fie
• ld.Minimum of 2 years of experience in accounts receivable or a similar financial ro
• le.Strong understanding of accounting principles and practices (generally accepted accounting principles - GAA
• P).Proficiency in accounting software (e.g., SAP) and enterprise resource planning (ERP) systems (experience a plu
• s).Excellent attention to detail, accuracy, and time management skil
• ls.Exceptional written and verbal communication skills with the ability to explain complex financial information in a clear and concise mann
• er.Interpersonal skills to build and maintain positive relationships with customers and internal departmen
• ts.Ability to prioritize tasks, manage multiple deadlines, and work independently while also being a team play
• er.Problem-solving skills and the ability to find solutions to customer inquiries and billing issu
• es.Professional demeanor and ability to interact positively with customers in potentially sensitive situatio

ns.
Physical Requireme

• nts:Extended periods of sitting at a workstat
• ion.Speaking in person and over the telephone or Teams online and the ability to hear, comprehend, and document detailed information from oth
• ers.Ability to type, reach and gr
• asp.Intermittent standing and walking within the office environm
• ent.Oral and written communication for extended periods via phone and in per
• son.Occasional lifting or carrying objects weighing less than 10

lbs.
Essential Job Funct

• ions:Maintain and update customer account informa
• tion.Analyze accounts receivable aging reports to identify past due acco
• unts.Proactively and professionally communicate with customers regarding outstanding invoices and payment arrangem
• ents.Research and resolve billing discrepancies and customer inqui
• ries.Collaborate with the sales team and customer service department to address customer concerns and ensure timely collect
• ions.Contribute to month-end and year-end closing proced
• ures.Stay up to date on company policies and procedures related to accounts receiv
• able.Maintain a clean, organized work area; adhere to all company data security proto
• cols.Regular in person attendance at work is a necessary function of the

job.
Why Jo

• in Us?Work alongside a collaborative, experienced leadership
• team.Be part of an industry leader with a strong brand reputation and an innovation-driven cu