What are the responsibilities and job description for the Insurance Account Representative/Agent position at DNB National Bank?
Job Summary
We are seeking a dynamic and customer-focused Insurance Account Representative/Agent to join our team! In this energetic role, you will be the key point of contact for clients seeking insurance solutions, providing expert guidance on various coverage options. Your enthusiasm and communication skills will drive client satisfaction, foster long-term relationships, and support our company's growth. This position offers an exciting opportunity to develop your sales expertise while helping clients protect what matters most to them. You will be responsible for managing client accounts, identifying insurance needs, and delivering tailored solutions across multiple insurance lines including health, life, property, casualty, and commercial insurance.
Responsibilities
- Engage with clients through outside sales efforts to understand their insurance needs and present suitable coverage options.
- Build strong customer relationships by providing exceptional service and ongoing support.
- Conduct thorough analysis of client requirements to recommend appropriate insurance policies and benefits administration solutions.
- Negotiate policy terms and premiums with clients to ensure mutual satisfaction while meeting company objectives.
- Manage sales administration tasks using CRM systems and Microsoft Office tools to track leads, quotes, policy details accurately and account reconciliation.
- Stay informed about insurance regulations, HIPAA compliance, and industry best practices to ensure all client interactions adhere to legal standards.
- Collaborate with underwriters and insurance carriers to secure competitive quotes and streamline the application process.
- Assist clients with claims processing, policy updates, and benefits explanation to enhance overall customers satisfaction.
- Assist clients in understanding complex policy details related to health insurance, life insurance, property casualty insurance, and commercial coverage options.
- Participate in ongoing training on insurance products such as health, life, property casualty, and benefits administration to maintain expertise.
Experience
- Proven experience in outside sales or retail sales environments with a focus on customer service and relationship building.
- Strong negotiation skills coupled with excellent communication abilities to effectively articulate policy benefits and coverage options.
- Familiarity with CRM systems and proficiency in Microsoft Office Suite for sales tracking and documentation purposes.
- Knowledge of insurance regulation, HIPAA compliance, health insurance policies, life insurance products, property casualty coverage, and commercial insurance is highly desirable.
- Analysis skills necessary for assessing client needs accurately and recommending suitable solutions.
- Previous experience in benefits administration or health insurance knowledge is advantageous but not required; training will be provided for the right candidate.
Join us as an Insurance Account Representative/Agent where your energy fuels success! Help clients navigate their insurance options confidently while advancing your career in a vibrant team environment dedicated to excellence in service delivery.
Pay: $20.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $25