What are the responsibilities and job description for the Bank Teller position at DNB National Bank?
Job Overview
We are seeking an energetic and detail-oriented Bank Teller to join our dynamic banking team. In this vital role, you will serve as the first point of contact for customers, providing exceptional service while efficiently handling financial transactions. Your enthusiasm and professionalism will help foster strong customer relationships, promote banking products, and ensure the smooth operation of daily banking activities. This position offers an exciting opportunity to develop your financial skills and contribute to a positive banking experience for our clients.
Responsibilities
- Process a variety of financial transactions accurately, including deposits, withdrawals, cashing checks, and loan payments, ensuring compliance with bank policies and procedures
- Manage cash handling responsibilities with precision, including balancing cash drawers and reconciling discrepancies
- Assist customers with inquiries related to accounts, loans, and banking services while delivering outstanding customer service
- Promote bank products such as savings accounts, credit cards, and loans through upselling and relationship management strategies
- Detect and prevent potential fraud by monitoring transactions for suspicious activity and adhering to security protocols
- Maintain thorough knowledge of banking software systems, debit & credit processing, and retail math to ensure efficient operations
Skills
- Strong customer service skills with the ability to build lasting relationships and manage customer expectations effectively
- Proficiency in financial sales techniques, upselling, and cross-selling banking products
- Knowledge of fraud prevention and detection methods within a banking environment
- Basic math skills including cash management, debits & credits, and retail math for accurate transaction processing
- Excellent communication skills to clearly explain banking services and resolve customer issues promptly
- Ability to handle cash accurately, perform cashiering duties confidently, and maintain confidentiality at all times
Join us as a Bank Teller to be at the forefront of delivering exceptional financial services! Your enthusiasm will drive positive customer interactions while sharpening your expertise in banking operations. We value energetic professionals eager to grow their careers in a community banking environment dedicated to excellence.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Flexible spending account
- Gym membership
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $22