HR Station Service Coordinator

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130 airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.

Summary:

The HR & Station Services Coordinator supports a wide range of human resources and administrative functions to ensure smooth station operations and compliance with relevant regulations. This role is responsible for coordinating onboarding, HR compliance, payroll reporting, training logistics, employee engagement, and supporting the General Manager with operational tasks. The coordinator serves as a key liaison between employees, HR, and operations leadership, ensuring consistency, communication, and confidentiality across all aspects of station support.

Key Responsibilities:

Human Resources & Employee Services

• Coordinate all onboarding activities in partnership with the Training department, including scheduling, documentation, and badge and customs requirements.
• Process I-9s and manage E-Verify submissions for all new hires.
• Support open enrollment and assist employees in navigating benefits-related questions and selections.
• Handle PTO requests and maintain attendance records.
• Assist in the preparation of performance documentation and disciplinary action forms in collaboration with station leadership.
• Maintain accurate and confidential employee records and personnel files.
• Answer HR-related inquiries and ensure timely, consistent support to employees and managers.
• Support the administration of leave of absence requests in compliance with policy and applicable laws.

Compliance & Reporting

• Attend and report on Badge Office and Customs meetings; schedule and track all required training and renewals to maintain compliance.
• Conduct quarterly audits related to customs and badging; support other audits as needed.
• Submit documentation for badge renewals and related compliance items.
• Assist with internal and external HR-related audits.

Administrative & Operational Support

• Prepare and submit daily reports to Payroll; coordinate with managers on hours and adjustments.
• Maintain uniform inventory and ordering process.
• Coordinate travel visit preparations (TVPs) for visitors from other stations.
• Support General Manager with administrative needs, calendar scheduling, and station-level coordination.
• Assist in coordinating and attending job fairs and recruitment events.
• Manage office supply inventory, equipment, and coordinate with vendors.
• Ensure the office remains organized, efficient, and compliant with company standards.

Qualifications:

• 2 years of experience in Human Resources, administrative support, or station operations preferred.
• Knowledge of HR compliance processes (I-9, E-Verify, FMLA/LOA processes, etc.).
• Strong interpersonal and communication skills; bilingual a plus.
• High level of integrity and confidentiality.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with HRIS or badging systems is a plus.
• Ability to multitask and manage shifting priorities in a fast-paced environment.
• Strong organizational and time management skills.

Working Environment:

• Office environment within a station setting.
• May require occasional travel to attend job fairs or HR training.
• Some early morning or evening hours may be needed depending on station activity or shift schedules.

Salary : $24