What are the responsibilities and job description for the Director of Operations position at Dizario Search?
Director of Operations – Parts & Service
Location: St. Paul/Minneapolis, MN OR Chicagoland OR St. Louis
Lead. Transform. Grow.
We're partnering with an established industry leader seeking a Director of Operations to oversee Parts & Service operations across six branch locations. This executive leadership role is ideal for a mechanically inclined, hands-on leader with a proven track record of driving change management, developing high-performing teams, and improving multi-site service operations.
What You'll Do
- Lead Parts & Service operations across six branch locations
- Drive operational excellence, profitability, safety, and customer satisfaction
- Champion change management initiatives that improve processes, service performance, and operational consistency
- Coach and develop branch leaders while building a culture of accountability and continuous improvement
- Own P&L, budgeting, forecasting, and KPI performance
- Partner with commercial teams to support business growth and customer retention
- Travel up to 50% to support branch operations and leadership teams
What We're Looking For
- Multi-site operations leadership experience within a service, dealership, fleet, heavy equipment, industrial, or similar environment
- Mechanically inclined with a strong understanding of service operations, equipment, and maintenance workflows
- Demonstrated success leading organizational change, improving operational performance and implementing scalable processes
- Strong financial acumen with P&L responsibility
- Experience with ERP, CRM, or dealership management systems (CDK is a plus)
- Bachelor's degree required; MBA is a plus
If you're a strategic, hands-on operations leader who thrives on building teams, driving change, and delivering measurable business results, we'd love to hear from you.
Salary : $175,000 - $190,000