What are the responsibilities and job description for the Digital Merchandise Manager position at Diverse Lynx?
Responsibilities:
• Create merchandise category hierarchies, including assignment and reassignment of articles within the merchandise category hierarchy.
• Manage ERP product data, including article logistics data, product sellable unit configuration (pack size), article sales/POS data, and product expiry.
• Manage supplier changes and ensure product records are updated accordingly.
• Manage product performance, including measuring product delivery performance.
• Manage digital enrichment data, including initiating supplier enrichment, overseeing internal enrichment activities, and acquiring product-line information (data syndication opportunities).
• Demonstrate strong understanding of merchandising, product management, and upstream and downstream processes.
• Provide support for new product launches as required.
• Exhibit excellent oral and written communication skills.
• Absorb processes diligently and train associates effectively.
• Communicate with internal and external stakeholders (including Buyers).
• Ensure SLA and KPI maintenance across processes.
• Handle team management, training, and motivation responsibilities.
• Manage escalation and resolution handling.
• Monitor delivery, quality, and exception handling.
• Identify and manage potential risks.
• Review and monitor all market research activities.