What are the responsibilities and job description for the TMS Outreach Specialist (Newport Beach) position at Discovery Behavioral Health?
At Anew Era TMS & Psychiatry, our team of dedicated psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists offers customized, comprehensive care designed around your needs. We provide a range of options, including in-person and online therapy, medication management, and advanced interventional treatments like transcranial magnetic stimulation (TMS) therapy, ketamine, and esketamine—all delivered in a safe and compassionate environment. With access to most commercial insurance plans, we make quality mental health care more accessible, helping you uncover the right path to wellness.
Position Summary:
The Clinical Outreach Representative, PPS is responsible for increasing occupancy of the programs in his/her assigned territory. This occupancy target includes all service lines within the PPS Division, with a focus on psychiatric services.
Essential Job Functions:
The Clinical Outreach Representative, PPS is responsible for ensuring they meet their weekly, monthly and quarterly activity, inquiry, and admissions goals through the execution of:
- Regional strategic planning with weekly phone calls with Regional Director of Outreach and collaboration with PPS leadership.
- Meeting weekly and monthly activity quotas – 80 1:1 meeting, 1 event, and 12-18 TMS admissions, 7 general admissions.
- Engage with the community to raise awareness about our healthcare services and initiatives.
- Participate in community events, health fairs, and other outreach programs to promote our organization.
- Build and maintain relationships with healthcare providers, including physicians, clinics, and referral sources.
- Demonstrate an understanding of all service lines in the PPS division, to include but not limited to, TMS, Spravato, Ketamine, talk therapy, medication management.
- Collaborate with healthcare professionals to streamline the referral process and ensure a smooth patient experience.
- Provide education and training sessions to healthcare providers and community members on our services and relevant medical topics.
- Excellent organizational skills and ability to establish priorities, develop plans, and implement marketing campaigns.
- Collect and analyze data on community needs, referral patterns, and market trends to identify growth opportunities.
- Collaborate with internal teams, such as marketing and clinical staff, to align outreach efforts with organizational goals.
- Prepare reports and presentations summarizing outreach activities, findings, and recommendations.
- Presentation and meeting skills to ensure appropriate and specific messaging that differentiates PPS and generates admissions.
- Represent Discovery as needed at regional and national conferences.
- Ensure timely submissions of monthly mileage, visa, and expense reports to Concur.
- Ensure compliance with budget.
- Ensure appropriate documentation and maintenance of Sales Force database.
- Collect and submit weekly marketing team highlights for director.
Knowledge, Education, & Experience:
- Bachelor’s degree (B.A.) from four-year college or university
- At least three years’ experience working in direct outreach or clinical experience in the mental health field.
- Employment Status: Full-Time
- Schedule: Monday-Friday (Flexibility after hours and weekends as needed)
- Work Location: Remote - must be local to Newport Beach, CA
- Compensation: Pay Range: $95,000 - $110,000/annually
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
Salary : $95,000 - $110,000