What are the responsibilities and job description for the Member Service Rep III position at Directions Credit Union?
✨ What You’ll Be Doing:
- Delivering top-notch member service with accuracy, efficiency, and a smile.
- Supporting branch operations and stepping into leadership roles when needed.
- Building strong, professional relationships with members and teammates.
- Collaborating with MSRs, Assistant Branch Managers, and Branch Managers to keep things running smoothly.
- Staying sharp by following all policies, procedures, and training guidelines.
What You Bring:
- Advanced understanding of financial products, services, policies, and procedures.
- Strong communication skills and the ability to anticipate and address member needs.
- Exceptional supervisory abilities to lead and support branch staff effectively.
- Experience with opening and closing deposit accounts, handling Consumer and Home Equity loans, and IRA transactions.
- A commitment to maintaining confidentiality and security while building member relationships.
Why You’ll Love It Here:
You won’t just be doing transactions—you’ll be building trust, creating smiles, and helping members reach their financial goals. If you’re ready to bring your energy, expertise, and enthusiasm to a team that values your growth, we’d love to meet you!
Why Directions Credit Union:
- A supportive and collaborative team environment that values your contributions.
- Opportunities for growth and career development with a reputable credit union.
- Competitive compensation package and benefits.
- Make a positive impact on members' financial lives.
Ready to Energize Your Career? Apply Today!
Join us in providing exceptional member service, leading branch operations, and building lasting relationships. Apply now and take the next step in your career journey with Directions Credit Union!
Directions Credit Union is an Equal Opportunity Employer: We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law