Demo

Customer Sales and Service Representative

Direct Caps
Arlington, TX Full Time
POSTED ON 11/1/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Customer Sales and Service Representative position at Direct Caps?

Job Description

Direct Caps has over 25 years in the head wear industry. Many of our clients include distributors, wholesalers and retailers. We offer our employees a safe & fun office environment where they can grow personally, professionally, and socially.

Three Locations

  • Gardena CA-Offices and warehouse
  • Downtown LA-Wholesale store front
  • Arlington TX -Offices & Warehouse

Requirements

  • Headwear/Apparel/Accessory business experience preferred but not required
  • Outstanding communication skills both verbal & written
  • Customer service/ phone etiquette
  • Prepare billing and invoices/ processes orders
  • Answer phones and emails
  • Highly organized and efficient
  • Detail-oriented and the ability to follow up on tasks
  • Social media experience
  • Online sales experience is better
  • Must be able to successfully pass a criminal background check in accordance with our requirements
  • College diploma or equivalent

What We Offer

  • Salary plus high commission
  • Travel opportunities
  • Unlimited growth potential
  • Bonus and incentives
  • Full paid training
  • Business casual
  • We offer paid time off

Work Schedule

  • Full time: Monday - Friday 8:00 AM - 5:00 PM (Occasional weekends if needed)

We're not just looking to fill in a role, we're looking for someone hungry to learn and grow with the company. If that someone, is you, we encourage you to apply today!

Job Type: Full-time

Pay: $40,000.00 per year

Shift:

  • 8 hour shift
  • Day shift

Language:

  • English (Required)
  • Spanish (Required)
  • Chinese(optional)

Ability to Commute:

  • Arlington, TX 76011 (Required)

Ability to Relocate:

  • Arlington, TX 76011: Relocate before starting work (Preferred)

Work Location: In person

Company Description

Professional headwear manufacturer/supplier. We have been manufacturing and distributing headwear since 1999.

Professional headwear manufacturer/supplier. We have been manufacturing and distributing headwear since 1999.

Salary : $40,000

After-Sales Customer Service Representative
Sunon Furniture -
Fort Worth, TX
Insurance Sales Representative - Customer Service
Freeway Insurance Services America, LLC -
Fort Worth, TX
Insurance Sales Representative - Customer Service
Freeway Insurance Services America, LLC -
Hurst, TX

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Sales and Service Representative?

Sign up to receive alerts about other jobs on the Customer Sales and Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,229 - $54,149
Income Estimation: 
$47,314 - $59,730
Income Estimation: 
$49,077 - $63,474
Income Estimation: 
$35,186 - $40,802
Income Estimation: 
$98,414 - $135,452
Income Estimation: 
$38,948 - $46,021
Income Estimation: 
$53,839 - $83,454
Income Estimation: 
$98,414 - $135,452
Income Estimation: 
$63,067 - $85,581
Income Estimation: 
$38,948 - $46,021
Income Estimation: 
$98,414 - $135,452
Income Estimation: 
$46,242 - $55,096
Income Estimation: 
$46,242 - $55,096
Income Estimation: 
$98,414 - $135,452
Income Estimation: 
$63,067 - $85,581
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Sales and Service Representative jobs in the Arlington, TX area that may be a better fit.

  • Comfort Experts Inc WEATHERFORD, TX
  • Comfort Experts has been providing heating and air conditioning services in the Ft. Worth area since 1962. Since that time, we’ve kept up with the many cha... more
  • 2 Months Ago

  • SUDDEN SERVICE INC Fort Worth, TX
  • Parts and Service Sales Representative Sudden Service Inc. Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and ... more
  • 12 Days Ago

AI Assistant is available now!

Feel free to start your new journey!