What are the responsibilities and job description for the Back Office Support FT position at DIAMONDS DIRECT MANAGEMENT LLC?
We are looking for a Back Office Assistant to join our team!
Why this position is important to us:
- It serves as the backbone of in-store daily operations
- It highly contributes to our amazing customer experience
Responsibilities:
- Shipping and receiving inventory
- Oversees inventory control at the store level
- Special orders
- Vendor relationship management
- Assists store team with merchandise questions and customer orders
What will make you successful:
- Ability to maintain composure in high pressure, fast-paced environment
- Good listener and communicator
- Organized and good at multi-tasking
- Comfortable at handling phone calls and in person correspondence
- Professional and welcoming presentation
- Demonstrates attention to detail and has a sense of urgency
- A passion for the jewelry industry
Requirements:
- Previous customer service experience
- Experience in a luxury retail environment preferred
- Everyone on our team must be a RHINO! Visit our careers page to learn more!