Technical Writer

Job Title: Technical Writer
Job Location: Tallahassee, FL (on-site)
Job Duration: Contract through June extension
Job Tasks and Activities:

• Develop and maintain comprehensive technical documentation for IT projects.
• Create business documentation, including project plans, business cases, and requirements documents.
• Produce user documentation, such as user guides, manuals, and training materials.
• Collaborate with IT project managers, business analysts, and developers to gather information.
• Ensure documentation is accurate, clear, and concise.
• Update and revise documentation as projects evolve.
• Utilize documentation tools and software to create and manage documents.
• Conduct interviews and research to understand project requirements and technical details.
• Review and edit documentation created by other team members.
• Ensure all documentation adheres to organizational standards and guidelines. particularly, the Department's Program Management Office (PMO) standards and Rule 60GG-1, Florida Administrative Code (F.A.C.).

Required Experience:

• Three (3) or more years of proven business or technical writing experience and a working knowledge of multiple software and graphics packages.
• Excellent written and verbal communication skills.
• Strong understanding of technical concepts and ability to translate them into user-friendly documentation.
• Expert proficiency with Microsoft Word, Excel, Visio, PowerPoint, and Adobe Acrobat.
• Ability to work independently and support multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Experience in creating various types of documentation, including technical, business, and user documentation.
• Experience preparing status reports and providing management briefings.
• Experience with meeting facilitation and documentation.
• Ability to document user stories and write business IT system requirements.
• Ability to collaborate effectively with cross-functional teams.
• Familiarity with project management methodologies and tools.

Preferred Experience:

• Certification in technical writing or related field.
• Knowledge of industry standards and best practices for documentation.
• Experience with state or federal government IT projects.
• Familiarity with software development lifecycle (SDLC) methodologies, such as Agile, Scrum, or Waterfall.
• Familiarity with content management systems (CMS) and version control systems.
• Proficiency with business intelligence tools (e.g., Power BI, Tableau), data analysis software (e.g., Structured Query Language, Python, R, Statistical Analysis System), project management software (e.g., MS Projects, JIRA Software, Trello), and databases and Enterprise Resource Planning (ERP) systems.
• Experience with graphic design tools for creating diagrams and visuals.
• Understanding of cybersecurity principles and practices.
• Experience in conducting training sessions or workshops.
• Ability to create multimedia content, such as video tutorials.
• Experience with user experience (UX) design principles.
• Ability to demonstrate a take-charge, can-do attitude with the initiative to solve complex problems.
• Strong communication skills to effectively communicate with diverse stakeholders.
• Knowledge of IT standards and security in a criminal justice environment.
• Positive team player with a high-energy level and diligent work ethic.
• Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.
  

Desired Skills and Experience

Job Title: Technical Writer
Job Location: Tallahassee, FL (on-site)
Job Duration: Contract through June extension
Job Tasks and Activities:
Develop and maintain comprehensive technical documentation for IT projects.
Create business documentation, including project plans, business cases, and requirements documents.
Produce user documentation, such as user guides, manuals, and training materials.
Collaborate with IT project managers, business analysts, and developers to gather information.
Ensure documentation is accurate, clear, and concise.
Update and revise documentation as projects evolve.
Utilize documentation tools and software to create and manage documents.
Conduct interviews and research to understand project requirements and technical details.
Review and edit documentation created by other team members.
Ensure all documentation adheres to organizational standards and guidelines. particularly, the Department's Program Management Office (PMO) standards and Rule 60GG-1, Florida Administrative Code (F.A.C.).
Required Experience:
Three (3) or more years of proven business or technical writing experience and a working knowledge of multiple software and graphics packages.
Excellent written and verbal communication skills.
Strong understanding of technical concepts and ability to translate them into user-friendly documentation.
Expert proficiency with Microsoft Word, Excel, Visio, PowerPoint, and Adobe Acrobat.
Ability to work independently and support multiple projects simultaneously.
Strong attention to detail and organizational skills.
Experience in creating various types of documentation, including technical, business, and user documentation.
Experience preparing status reports and providing management briefings.
Experience with meeting facilitation and documentation.
Ability to document user stories and write business IT system requirements.
Ability to collaborate effectively with cross-functional teams.
Familiarity with project management methodologies and tools.
Preferred Experience:
Certification in technical writing or related field.
Knowledge of industry standards and best practices for documentation.
Experience with state or federal government IT projects.
Familiarity with software development lifecycle (SDLC) methodologies, such as Agile, Scrum, or Waterfall.
Familiarity with content management systems (CMS) and version control systems.
Proficiency with business intelligence tools (e.g., Power BI, Tableau), data analysis software (e.g., Structured Query Language, Python, R, Statistical Analysis System), project management software (e.g., MS Projects, JIRA Software, Trello), and databases and Enterprise Resource Planning (ERP) systems.
Experience with graphic design tools for creating diagrams and visuals.
Understanding of cybersecurity principles and practices.
Experience in conducting training sessions or workshops.
Ability to create multimedia content, such as video tutorials.
Experience with user experience (UX) design principles.
Ability to demonstrate a take-charge, can-do attitude with the initiative to solve complex problems.
Strong communication skills to effectively communicate with diverse stakeholders.
Knowledge of IT standards and security in a criminal justice environment.
Positive team player with a high-energy level and diligent work ethic.
Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.

Dexian stands at the forefront of Talent Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.  
 
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.