Retail Customer Service Rep 1

• Job Description:

  Job Title: Retail Customer Service Rep
  Location: Centreville AL 35042
  Duration: 11 Months Contract

  Join our dynamic team as a Retail Customer Service Representative and be the friendly face that connects customers to exceptional service every day! In this vital role, you will serve as the first point of contact-whether in-person, over the phone, or online-delivering expert assistance with billing, service inquiries, and product promotions. Your positive attitude and strong communication skills will help build lasting relationships, while your initiative and customer-centric approach will ensure every customer feels valued and satisfied.

  Required Skills:

  • Excellent communication and interpersonal skills
  • Customer service oriented with a positive attitude
  • Ability to handle cashier responsibilities and payment processing
  • Knowledge of collection procedures and billing inquiries
  • Tactful and courteous engagement with the public
  • Strong initiative and problem-solving skills

  Nice to Have Skills:

  • Experience with utility billing or customer account management
  • Familiarity with payment processing systems such as CSS
  • Knowledge of electricity service operations and outage reporting

  Preferred Education and Experience:

  • High school diploma or equivalent
  • Previous experience in retail, customer service, or utility industries is a plus

  Other Requirements:

  • Ability to work in a fast-paced environment
  • Flexibility to assist with merchandise sales and program requests

  Take this opportunity to make a positive impact by providing outstanding service and supporting our community. If you're motivated, personable, and ready to grow your career, we want to hear from you-apply today and become a vital part of our customer service team!
  

Desired Skills and Experience

Job Description:

Job Title: Retail Customer Service Rep
Location: Centreville AL 35042
Duration: 11 Months Contract

Join our dynamic team as a Retail Customer Service Representative and be the friendly face that connects customers to exceptional service every day! In this vital role, you will serve as the first point of contact-whether in-person, over the phone, or online-delivering expert assistance with billing, service inquiries, and product promotions. Your positive attitude and strong communication skills will help build lasting relationships, while your initiative and customer-centric approach will ensure every customer feels valued and satisfied.

Required Skills:
* Excellent communication and interpersonal skills
* Customer service oriented with a positive attitude
* Ability to handle cashier responsibilities and payment processing
* Knowledge of collection procedures and billing inquiries
* Tactful and courteous engagement with the public
* Strong initiative and problem-solving skills

Nice to Have Skills:
* Experience with utility billing or customer account management
* Familiarity with payment processing systems such as CSS
* Knowledge of electricity service operations and outage reporting

Preferred Education and Experience:
* High school diploma or equivalent
* Previous experience in retail, customer service, or utility industries is a plus

Other Requirements:
* Ability to work in a fast-paced environment
* Flexibility to assist with merchandise sales and program requests

Take this opportunity to make a positive impact by providing outstanding service and supporting our community. If you're motivated, personable, and ready to grow your career, we want to hear from you-apply today and become a vital part of our customer service team!

Dexian stands at the forefront of Talent Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.  
 
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.