What are the responsibilities and job description for the OEM Program Specialist position at Dexian DISYS?
Job Title: OEM Program Specialist
Duration: 15-Dec-2025 - 11-Dec-2026
Location: 100 % Remote
Pay Rate:$16-$19.25 hourly on W2
Work Schedule: M-F 9-5pm;
JOB SUMMARY:
The Program Specialist supports the OEM Services Program Management Team in the facilitation, prioritization, and execution of assigned tasks and projects. Program Specialists work closely with the OEM Program Managers to assist in the coordination and facilitation of our OEM Program needs including, but not limited to client order processing, report generation, compliance and program requirement management, and assist in documentation. The Program Specialist will also assist the OEM Services group in knowledge gathering and distribution, scheduling, and event coordination.
PRIMARY DUTIES AND RESPONSIBILITES:
- Support the OEM Services Team in project coordination & execution
o Manage and organize a shared inbox that serves as a primary input for product-level orders and cancellations
o Ensure dealer-level requests are validated and documented in a centralized location in line with Program requirements
o Route dealership adds and cancels to appropriate internal teams per defined workflows ensuring efficient execution of sales opportunities or churn risks
o Establish a defined cadence for communicating with the Program Manager to ensure the OEM is aware of order status, opportunities or challenges with the processes
- Assist in required program daily, weekly and monthly deliverables
o Validating contractually required reports for clients as guided by the Program Managers
o Investigate and document billing discrepancies
o Support data hygiene efforts required to streamline departmental processes and identify efficiencies
- Assist in the coordination and scheduling of trainings, meetings, and events (as needed)
REQUIRED EDUCATION, KNOWLEDGE AND EXPERIENCE
- Bachelor's degree or equivalent with 1-3 years of relevant work experience
- Must have proficiency with MS Suite including but not limited to Office and Excel
- Proven data processing, accurate and thorough documentation, prioritization, and critical thinking skills
- Excellent command of business English for written and oral communications
- Proficient computer troubleshooting methodologies (with on-the-job training provided for proprietary technologies and applications)
- Prior work experience in an office environment; familiarity with web-based technologies and Windows environment
Dexian stands at the forefront of Talent Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer/Affirmative Action employer. It is our policy to provide equal opportunity to all applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.
Salary : $16 - $19