What are the responsibilities and job description for the Assistant Manager/Receptionist position at Development is Child's Play?
Development Is Child’s Play, a beloved pediatric therapy clinic serving Bay Area families for over 30 years, is seeking an Assistant Manager/Receptionist for our Burlingame location! This role is ideal for someone who is flexible, a strong communicator, and a self-starter who enjoys a mix of client care, administrative work, scheduling, and keeping a clinic running smoothly day-to-day. Responsibilities shift based on need, so openness to learn new things and work on new tasks is a must!
Overview
- Full-time 40 hours per week
- Monday - Friday (9am - 6pm, 8am to 5pm on Fridays)
- Location is in Burlingame
- Training and occasional coverage and events at our Cupertino location will be required
- Some remote flexibility
- $24 - $28 per hour, based on experience
Our Benefits
- (1) Medical, (2) dental, and (3) vision benefits
- 401(k) with 4% match
- Flexible spending account
- Paid time off, holidays, and sick leave (4 weeks off total!)
- Meaningful work supporting children and families
Ideal Candidate
- Flexible and able to learn on the fly
- Strong communicator with excellent customer service skills
- Highly organized with strong scheduling and coordination abilities
- Proactive, detail-oriented, and comfortable multitasking
- Comfortable taking initiative and ownership
- Tech-savvy (Google Workspace; EMR systems and Canva knowledge a plus)
- Enjoys working with children and families
- Knowledge of OT/PT and client care preferred
- 2 - 5 years of office or administrative experience preferred
- Applicants with a passion for this role and relevant work experience in other arenas like tech, social work, or other settings are encouraged to apply!
Daily Tasks
- Greet and support clients and families in person, by phone, and via email, ensuring a warm and professional experience
- Manage intake calls and guide new families through the onboarding process
- Coordinate client scheduling, including appointments, rescheduling, and follow-ups
- Provide ongoing client care and maintain clear, consistent communication
- Support therapists with day-to-day administrative and coordination needs
- Maintain a clean, organized, and welcoming clinic environment
- Manage office supplies and handle general administrative tasks
- Assist with marketing efforts, including social media support
- Coordinate and support the volunteer program as needed
- Step in as needed to support team operations and keep the clinic running smoothly
Development Is Child’s Play is an Equal Opportunity Employer.
Are you ready to join the team? Respond to this really ad with your resume and cover letter!
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $24 - $28