What are the responsibilities and job description for the Mobile Sales Advisor position at Desert Edge Marketing?
Welcome to Desert Edge Marketing, where you're more than just an employee – you're part of a family. We're a tight-knit sales team with a proud partnership with AT&T. We believe in supporting one another, celebrating collective victories, and fostering a collaborative environment where everyone feels valued.
Mobile Sales Advisor: Building Futures Together
Eager to help people discover the perfect tailored telecom solutions? We're looking for a friendly and knowledgeable Mobile Sales Advisor to join our tight-knit team. You'll work in a supportive environment, helping customers navigate AT&T's diverse mobile offerings and closing sales. If you're looking for a place where you can grow holistically, join our journey
Responsibilities Of A Mobile Sales Advisor:
- Proactively engage with retail customers in a friendly and professional manner to understand their unique communication needs, lifestyle, and budget
- Confidently demonstrate AT&T's product features and benefits, explaining technical specifications in an easy-to-understand manner to help customers make informed decisions and close productive sales
- Skillfully present customized telecom solutions that address customer needs, highlighting the value and advantages of AT&T offerings
- Identify opportunities to upsell and cross-sell complementary products and services, maximizing customer satisfaction and sales revenue
- Assist customers with new account activations, upgrades, and plan changes, ensuring all paperwork and digital processes are completed accurately and efficiently
- Provide ongoing support for customer inquiries, troubleshooting minor technical issues, and escalating complex problems to the appropriate channels
- Consistently strive to meet or exceed individual and team sales targets, contributing to the overall success of the retail location
- Actively participate in sales training and coaching sessions to continuously improve selling techniques and product knowledge
- Collaborate effectively with team members, sharing best practices and supporting colleagues to achieve collective goals
Qualifications For Becoming A Mobile Sales Advisor:
Required:
- Proven customer service or sales experience, preferably in retail or telecommunications
- Excellent interpersonal and communication skills, with the ability to build rapport and engage diverse customers
- Strong active listening and questioning skills to understand customer needs
- Basic computer proficiency and ability to navigate sales and CRM software
Preferred:
- Prior experience selling mobile devices, wireless services, or telecommunications products
- Familiarity with AT&T products and services
- Demonstrated ability to meet and exceed sales targets
- Bilingual proficiency (e.g., Spanish/English)
APPLY TODAY and take part in shaping the future as a Mobile Sales Advisor
Our hourly base pay keeps you grounded, but industry-leading commissions let you fly with no limits on how much you can earn. Listed compensation reflects average annual income in this role.