Virtual Lab Systems Coordinator

• Oversee the strategic planning, management, and maintenance of software and hardware related to information and systems security across departmental environments.
• Ensure alignment with institutional policies, regulatory obligations, and cybersecurity best practices (configuration baselines, hardening, patching, identity/access controls, logging, and backup/restore).

• Manage and maintain virtual lab environments using virtualization platforms to support large-scale computing assets and cloud resources.
• Configure, secure, and administer instructional computing infrastructure (physical and virtual), ensuring reliable, secure access for courses and research.
• Collaborate with faculty to design, deploy, and optimize lab environments that meet pedagogical and research requirements.
• Monitor system performance and troubleshoot technical issues across cloud, network, and hardware resources, providing timely resolutions to minimize downtime.

• Monitor and record software and hardware licenses to ensure compliance with vendor contracts and effective lifecycle management.
• Oversee budgets for virtualization and related technologies; track expenditures and prepare cost analyses to support efficient resource allocation.
• Evaluate and recommend procurement of physical hardware and software solutions, ensuring compatibility and alignment with departmental goals.
• Coordinate with external contractors and vendors for installation, maintenance, and support of specialized equipment and services; maintain professional, tactful relationships.

• Develop and maintain documentation for system configurations, security protocols, standard operating procedures (SOPs), and research process guidelines to ensure continuity and knowledge transfer.
• Communicate clearly with diverse stakeholders (faculty, staff, students, vendors); provide training, briefings, and guidance on lab usage, security practices, and changes.

Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, or hiring practices, and harassment or discrimination based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment) and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.

Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Executive Campus Dean’s office, the Executive Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources https://www.dmacc.edu/hr/index.html.

ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515-964-6857, dso@dmacc.edu.

Questions or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695, FAX: (303) 844-4303, TDD 800-877-8339, Email: OCR.Denver@ed.gov.