What are the responsibilities and job description for the Small Business Solutions (SBS) Program Manager/Coach (Specially Funded) position at Des Moines Area Community College?
Please see Special Instructions for more details.
DMACC is an Affirmative Action/Equal Employment Opportunity employer. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email jobs@dmacc.edu.
THIS VACANCY REQUIRES: 1) A complete DMACC Employment Application in English (personal information, educational history, employment history, and supplemental questions). Incomplete applications and commenting “See Resume” will not be accepted. The application form will be used to screen applicants for required qualifications. 2) Attachment of transcripts to your electronic application (if required). Transcripts must include the applicant’s name and degrees conferred. Scanned copies are acceptable.
Must be legally eligible to work in the United States without employer sponsorship.
Position Details
Position Information
Job Title
Small Business Solutions (SBS) Program Manager/Coach (Specially Funded)
Campus
Urban Campus/Des Moines, IA
Job Number
26-A23
Employment Date
As soon as possible.
Job Category
Administrative/Professional Positions
Application & Position Contact Information
Human Resources at (515) 964-6479 or jobs@dmacc.edu for information concerning the application process. Eric Idehen at (515) 697-1476 or eidehen1@dmacc.edu for information concerning the position or your status once the position has closed.
Posting Detail Information
Salary Information
This is a Specially Funded Position.
Starting salary: $67,047 – 72,963
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The starting salary range represents the College’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Pay Grade: AL
Starting salary: $67,047 – 72,963
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The starting salary range represents the College’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Pay Grade: AL
Job Summary
Direct and oversee Small Business Solutions Center and programming. Provide coaching support and small group training for small businesses and non-profit organizations and support the day to day operations of the Evelyn K. Davis Center’s Small Business Solutions Center. Assist with preparation, organization, and facilitation of programming including multi-session courses and one-time programs focused on underserved and underrepresented populations.
Essential Functions
Act as the liaison between referral partners, establish new partnerships, and coordinate collaborations with appropriate entities. Work with partners to problem-solve operational issues. Oversee the implementation of the SBS customer relationship management (CRM) system. Ensure data collected within the client management and database system is complete and accurate. Collect, aggregate, and prepare all programming reports. Develop relevant educational business-related workshops with partners. Promote and conduct outreach workshops and events to obtain new clients and grow financial stability knowledge in the community. Represent SBSC at strategic collaboration meetings, establish and maintain relationships with banking institutions and governmental agencies. Work closely with leadership to implement and manage changes and interventions to ensure program goals are achieved. Support the marketing, outreach, and strategic referrals of clients to the FEC. Hire and supervise SBS team members, including coaches and clerical staff. Ensure SBS is compliant with grant protocols, grant outcomes, and other requirements; maintain communication with funders when necessary.
Assist clients with development of individual financial action plans. Provide initial and follow-up individualized financial counseling sessions and assist clients to achieve positive financial outcomes. Make appropriate referrals and integrate holistic financial supports (i.e. benefits, tax preparation) into counseling to achieve greater results. Engage in ongoing follow-up with clients. Collect, track and report required data using client management database defined by Polk County.
Perform other duties as assigned.
Required Qualifications
Bachelor’s degree.
Four years experience in a business, economic development or other closely related area.
Strong communication skills.
Experience working with small for-profit and/or non-profit businesses.
Ability to plan, organize and manage time.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from varied backgrounds.
Knowledge of current software applications.
Four years experience in a business, economic development or other closely related area.
Strong communication skills.
Experience working with small for-profit and/or non-profit businesses.
Ability to plan, organize and manage time.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from varied backgrounds.
Knowledge of current software applications.
Desired Qualifications
Experience working with economic development or workforce development.
Experience working with community colleges.
Demonstration of collaborative work style.
Experience working with community colleges.
Demonstration of collaborative work style.
Physical Requirements
Constant:
- Sit
Occasional:
- Lift Floor to Waist < 10 lbs
- Carry < 10 lbs x 100 ft
- Push/pull horizontal 10 lbs x 18 in
- Lateral Pinch
- Forward reach
- Crouch
- Neck Flexion, Extension & Rotation
- Fine Motor Coordination
- Hand & Foot Coordination
- Stand
- Ability to be Mobile
Mobility accommodations will be reviewed on a case-by-case basis and determined by the essential functions of this position.
Physical Demand Category
Light
Post offer, Pre-Employment Physical Test
N/A
Work Schedule
Monday-Friday, day hours.
Posting Date
10/22/2025
Deadline for Submitting Applications
11/04/2025
Open Until Filled
No
Special Instructions to Applicants
DMACC is an Affirmative Action/Equal Employment Opportunity employer. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email jobs@dmacc.edu.
THIS VACANCY REQUIRES: 1) A complete DMACC Employment Application in English (personal information, educational history, employment history, and supplemental questions). Incomplete applications and commenting “See Resume” will not be accepted. The application form will be used to screen applicants for required qualifications. 2) Attachment of transcripts to your electronic application (if required). Transcripts must include the applicant’s name and degrees conferred. Scanned copies are acceptable.
Must be legally eligible to work in the United States without employer sponsorship.
Quick Link for Postings
https://jobs.dmacc.edu/postings/13980
Nondiscrimination Statement:
Nondiscrimination Statement
Nondiscrimination Statement:
Des Moines Area Community College shall not engage in nor allow discrimination covered by law against any person, group or organization. This includes in its programs, activities, employment practices, or hiring practices, and harassment or discrimination based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information (in employment) and actual or potential parental, family or marital status. Veteran status in educational programs, activities, employment practices, or admission procedures is also included to the extent covered by law.
Individuals who believe they have been discriminated against may file a complaint through the College Discrimination Complaint Procedure. Complaint forms may be obtained from the Executive Campus Dean’s office, the Executive Academic Deans’ office, the Judicial Officer, or the EEO/AA Officer, Human Resources https://www.dmacc.edu/hr/index.html.
ADA questions and concerns may be directed to the Section 504/ADA Coordinator at 2006 S. Ankeny Blvd, Bldg 6, Ankeny, IA 50023, phone 515-964-6857, dso@dmacc.edu.
Questions or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695, FAX: (303) 844-4303, TDD 800-877-8339, Email: OCR.Denver@ed.gov.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you learn about this job opening?
- DMACC Employee Referral
- Friend/Relative
- really.com
- TeachIowa.gov
- HigherEdJobs
- CareerBuilder
- The Chronicle of Higher Education
- Inside Higher Ed
- Iowa Workforce Development
- DMACC Website
- DMACC Applicant Job Alert Email
- Other
- * Have you completed the DMACC Employment Application (all personal information, educational history, employment history, and supplemental questions)?
- Yes
- No (If no, please return to the application and complete all additional information.)
Documents Needed to Apply
Required Documents
Optional Documents
- Transcripts
- Resume
- Cover Letter
- Transcript 2
- Transcript 3
Salary : $67,047 - $72,963